
Ed Shults Ford Lincoln
Jamestown, NY
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Shults service does an excellent job on your vechile get you in when scheduled,and after the service is done they go over the paperwork completely with you. you in when scheduled,and after the service is done they go over the paperwork completely with you. More
service MKS lincoin Rachael always takes good care of me She is always professional .car is always washed thawith: Chad Ramsey at Ed Shults Ford Lincoln thank you to Rachael always takes good care of me She is always professional .car is always washed thawith: Chad Ramsey at Ed Shults Ford Lincoln thank you to More
Always Accomodating Rachael always takes good care of us. She is always professional and there is always a loaner vehicle for us to drive. It's always nice to pick up a w Rachael always takes good care of us. She is always professional and there is always a loaner vehicle for us to drive. It's always nice to pick up a washed vehicle. More
slow service bad attitudes pawned their problems on the tech over the years dealing with this dealers service department is the worst! I have heard every excuse in the book from their people. but i work for a p over the years dealing with this dealers service department is the worst! I have heard every excuse in the book from their people. but i work for a private transportation co. and this dealer is the closest and my hands are tied cause of distance from to other dealerships is to far for two people to drive and drop off and two people to pick up. besides them just throwing parts at every thing and calling it fixed especially wen its under warranty i cringe every time we have to send them a vehicle if it was not for the vehicles being under warranty thy would never see anything from this fleet i feel sorry for the ford factory that this dealer screws on a daily basis. and to be left on hold for over 10 minutes to come back with i don't wen it will be done wt f does that mean you don't no how long the job takes? i no your tech is only gonna get paid for the time the book says it does so take the service writer out of the pic. and let me talk to the tech cause your middle man is not combatant enough to give it straight this is years of just bad service something needs to be addressed a.s.a.p. More
Great Sales Experience Bought a new 207 Ford Explorer in February 2017 and worked with Austin the salesman. Austin made the buying experience easy and did what he could to h Bought a new 207 Ford Explorer in February 2017 and worked with Austin the salesman. Austin made the buying experience easy and did what he could to help. Went back I. August of 2018 with my mom to talk with Austin about a vehicle for her. Again Austin made her purchase experience very easy! Would recommend Austin to anyone looking for a new Ford! More
Fix from a break down (recall fix from another dealer) I was very happy with the initial call to Schultz to get my car taken care of, got an appointment very quickly. My car was fixed promptly phone call I was very happy with the initial call to Schultz to get my car taken care of, got an appointment very quickly. My car was fixed promptly phone calls were handled professionally, service representative was very nice and answered my questions and I’m happy with the results. Thank you Anita and Ron ! More
Horrible Service department, lazy sales staff Gave this dealership multiple chances to correct the same issues with my vehicle, they failed at every attempt and made things worse...Completely disg Gave this dealership multiple chances to correct the same issues with my vehicle, they failed at every attempt and made things worse...Completely disgusted with this service department, and half of the sales team. More
2017 Ford Escape Kain and Doug went above and beyond the call of duty to get me into my Ford Escape. No rock was unturned and every avenue was explored. Top notch and Kain and Doug went above and beyond the call of duty to get me into my Ford Escape. No rock was unturned and every avenue was explored. Top notch and very professional. I got the vehicle I wanted and the payment I could afford. I Highly recommend both Kain and Doug for your vehicle needs. Chris in finance was very knowledgeable and helpful in explaining the ins and outs of the financing of the deal,very professional. More