Ed Voyles Kia
Smyrna, GA
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I am taking time to write this review because I feel like most people take time to write negative reviews only. But my experience is the complete oppositie of that. After going to 5 other dealerships and fee most people take time to write negative reviews only. But my experience is the complete oppositie of that. After going to 5 other dealerships and feeling hassled by their salesmen my husband and I decided to give one more dealership a try - I am so glad we did!! We met James and he took very good care of us. He treated us like a family member. Gave us the best deal and made the paperwork a breeze. We are referring our friends and family to Ed Voyles Kia and we be returning customers for a long time. Thank you so much James! More
Today I just signed another new lease 2014 Sorento, which replaced my 2011 Sorento. I think I am a fastidious and choosy customer, particularly when I buy a big thing like a car. I received several phone cal replaced my 2011 Sorento. I think I am a fastidious and choosy customer, particularly when I buy a big thing like a car. I received several phone calls from Mr. Robichaud for the last couple weeks, regarding the options and opportunities that Kia provides for continuing customers. He explained all the detailed information and patiently answered my concerns and questions. The phone calls moved me to come by the dealer shop at least to look for a new car. When I met him in the dealer shop, he found him a very kind and likeable guy as I expected. He assisted me honestly in "my" side, which convinced me more. Due to his assistance, I had a good deal: I will pay almost the same monthly payment for the new car with better options as I did for the old one. I am happy with the new car. Thanks James. And I strongly recommend James to anybody who wants to buy a car. More
I found a pre-owned vehicle on the Internet. I called and spoke with James, and from beginning to end, he made my buying experience easy and painless. He was incredibly friendly and went out of his way to he spoke with James, and from beginning to end, he made my buying experience easy and painless. He was incredibly friendly and went out of his way to help me find my car. If you want a good car-buying experience, get in touch with James! More
James was great to work with and provided me with all the information that I needed. He was very patient and helped me get a great deal. He even came in on his day off to help work around my schedule. I w information that I needed. He was very patient and helped me get a great deal. He even came in on his day off to help work around my schedule. I would recommend highly recommend him to my friends. I was very happy with my experience. More
Mr robichaud is a great salesman. he noticed what I needed and found the right vehicle for my purpose. he, also, brought the vehicle to my office. I would definitely recommend him. needed and found the right vehicle for my purpose. he, also, brought the vehicle to my office. I would definitely recommend him. More
Glenn & Fred were great. They were able to put me into the vehicle I wanted & negotiation with the was seamless. I would highly recommend Ed Voyles Kia to anyone. into the vehicle I wanted & negotiation with the was seamless. I would highly recommend Ed Voyles Kia to anyone. More
I was extremely pleased with my buying experience at Ed Voyles Kia. I thought Glenn did a great job from the time I requested an internet quote to the time we left the dealership in our new Sorento. I fel Voyles Kia. I thought Glenn did a great job from the time I requested an internet quote to the time we left the dealership in our new Sorento. I felt like he was fair, honest and knowledgeable. Could not have asked for a better buying experience. More
I was invited to visit the dealership to see if they could move me from my expiring 2011 Optima lease into a 2013 Kia for little increase or less in monthly payment. With the help of my salesperson Jame could move me from my expiring 2011 Optima lease into a 2013 Kia for little increase or less in monthly payment. With the help of my salesperson James Robichaud, I was able to move into a 2013 Kia Optima w/ same trim level for minimal increase in monthly payment ( Thanks James & Kia Staff).. This is my 2nd time around w/ these guys and the service and professionalism was top tier and to be honest, I really expected no less. I have no hesistation recommending the dealership and especially James to any friend or family member in the market to get new transportation I can say without equivocatiion,this is a professional staff that's friendly and go out of their way to make you at ease and work to get you into a great situation w/ a new car. Thanks Guys, especially James!! More
Mike Lehman provided exceptional service throughout the purchasing/delivery process. He responded promptly to my numerous questions and kept me fully informed as my Sorrento was being built and delivered t purchasing/delivery process. He responded promptly to my numerous questions and kept me fully informed as my Sorrento was being built and delivered to the dealership. The vechicle was ready when promised and looked great. Mike was also very patient in demonstrating the Sorrento's features to me.The gentleman who handled my financing was very efficient and explained everything thoroughly. Over the years I have purchased new vechicles from numerous dealerships and would rate this as my best experience. I will not hesitate to recommend Mike and Ed Voyles to anyone interested in purchasing a Kia. More