Ed Voyles Kia of Chamblee

My daughter was in Atlanta with our Rio to work for a television festival for a week. The car stopped in traffic and got towed to Voyles. Needs a $2000 new transmission they said, no other word about any television festival for a week. The car stopped in traffic and got towed to Voyles. Needs a $2000 new transmission they said, no other word about any other issues or safety. So we had them fix the transmission in a 10 year old car. Then they apparently have no van service to get you back to your car. My daughter is in a strange city-working 12+ hours a day and was coldly told "take the train." Thanks-we just spent $2000 and you can't deliver it to the hotel? They did eventually but only after the general manager called my daughter 6 times within an hour during a time she was at work and she explained she couldn't talk. She felt harassed. So my daughter finally gets back home (with no light and radio because Voyles left them disconnected) in another state and the car stops again. She has it towed to her her local Kia dealer and finds there are numerous problems easily seen when the hood is opened. She was lucky to make it back and now we have another $1000 worth of work on a car that only cost $9000 to begin with. Voyles never mentioned there were OTHER issues, which had we known we might not have even invested in the transmission. VERY disappointed in their service and would not use them again. They clearly do not care about customers. And yes-before I complained on here I emailed the general manager (at the address he used to email me before) telling him all this because I feel one should complain to the source. I haven't' heard back from him. I wouldn't use them again. More

My husband and I were looking for a car. We went to every dealership and were never greeted but this wasn't the case with Ed Voyles Kia of Chamblee. As soon as we stepped foot on the dealership, Cedric Danfo dealership and were never greeted but this wasn't the case with Ed Voyles Kia of Chamblee. As soon as we stepped foot on the dealership, Cedric Danford, promptly greeted us and asked if he could provide any assistance. He asked us exactly what we wanted and showed us exactly what we wanted without trying to sell us another model. Cedric is very honest and straightforward, and he will do everything he can to make your budget work with the car you want. Even though we had some complications with our sale, the five hours spent at the dealership was worth it. Cedric Danford is really great at follow-ups and you can tell he is very excited about the cars he sells. He is not pushy at all and that is why we ended up purchasing our first car, a 2013 Kia Soul, with him, and we look forward to returning in a few years to get our second car. More

DeAndre did an excellent job! Friendly, assertive and on the ball. Polite and made sure he followed up with any outstanding issues. Even took the time to call me because he had missed my departure from th the ball. Polite and made sure he followed up with any outstanding issues. Even took the time to call me because he had missed my departure from the dealership. All around awesome salesman. More

My experience from car repair to purchasing a new car was awsome. I met Mr. Joe Russell in the service department, who helped me with my repairs to my car. He was very compasionate with what was going on w awsome. I met Mr. Joe Russell in the service department, who helped me with my repairs to my car. He was very compasionate with what was going on with my vehicle. Mr. Russell then introduced me to Mr. Jonathan Bradley who really helped me get rid of my problem with no problems at all, by putting me into a brand new 2013 Kia Optimum LX. I can honestly say that I recommend Ed Voyles Kia to every one who is searching for a excellent car, good and honest service with a smile. Oh yes, you will see me in 6 months for my routine maintenance, because I know they are going to take good care of me and my car. Thank you again guys. I can't say it enough you both are awesome. Keep up the good work. ;) More

LOVE LOVE LOVE these folks! After almost 6 weeks in a rental after totaling my just-paid-for car.... After going to dealership after dealership on my side of town and getting really disacouraged and hope rental after totaling my just-paid-for car.... After going to dealership after dealership on my side of town and getting really disacouraged and hopeless that I could find a decent car in my price range.... A friend of a friend told me to go to Ed Voyles Chamblee. I was fortunate enough to work with Jon Bradley, what a great guy and wonderful person. He doesn't talk to you at all like a salesman and not at any time did he make me feel pressured in the least. He is honest and listens to your needs and wants and makes it happen! I would trust him to sell to my mom, that's how good of a guy he is. Not your typical salesman - he really cares!! It might be a stretch to call it a miracle, but I ended up getting a brand spanking new 2014 Kia sorento with panoramic sunroof, black leather interior, technology for days (I will be reading the manual cover to cover, this car has such amazing features)... I feel like a spoiled brat driving this car that feels like an absolute luxury car. It still hasn't sunk in that Jon was able to send me home in this amazing car! And I didn't make it easy for him - I am a pain - for a week or two, he sent me emails with lists of cars that might work in my price range and was so positive about my options (which was the first positive response I received from a dealership when I gave them my parameters.) I basically camped out there for two days while Jon patiently showed me various options, and then I met my 2014 Sorento... The rest is history! I cannot believe I have such an amazing car. And that I had such a positive experience in what had been so miserable for so many weeks. Thank you Jon, you are da bomb! And thank you to David, Taurus and Albert for all of your help, patience, guidance and for making me feel confident that I got a truly great deal. Y'all are the best, I won't waste my time elsewhere next time and I'll be sending Jon Bradley all of my referrals... Until I come back to drive you crazy for my next car! THANK YOU FOR EVERYTHING!! (Especially Jon, for all of your patience, guidance and for your ever-positive attitude!) I'm a happy camper with a great new car! Great experience! More

Everyone at the dealership was friendly and knowledgeable. DeAndre knew his product and answered all my questions very patiently. DeAndre stayed in communication with me throughout the sale, knowledgeable. DeAndre knew his product and answered all my questions very patiently. DeAndre stayed in communication with me throughout the sale, without intruding into my professional space. That's a rare gift. After comparing other cars, I discussed price and he was able to meet what I needed to finalize the deal. More

Efficient and friendly service. I told DeAndre what I wanted and he delivered on all levels. Excellent experience from the moment me and my family walked through the door wanted and he delivered on all levels. Excellent experience from the moment me and my family walked through the door More

When I arrived a Ed Voyles Kia, Connery Samms greeted me at the service bay immediately. I was there for my 15,000 mile check up in my Kia Optima and he explained exactly what they were going to do and the at the service bay immediately. I was there for my 15,000 mile check up in my Kia Optima and he explained exactly what they were going to do and the cost. He was friendly, kind and knowledgeable. My car was ready in the amount of time he stated and he told me to call him with any questions. Connery was a joy to work with and will ask for him again in the future. Thank you for a job well done Connery!!! More

I leased a brand new Kia Rio LX last week and they did the deal very quickly working through Hyundai Finance although I was turned away by GM Finance. My sales consultant, Deandre was extremely courteous, the deal very quickly working through Hyundai Finance although I was turned away by GM Finance. My sales consultant, Deandre was extremely courteous, knowledgeable and thorough. Way to go! More