Eddie Tourelle's Northpark Hyundai

Got to my car quickly. Called me with what they found and there was 1 thing not coverages by warranty which was explained to me with the whys to repair it now versus later. Called me with what they found and there was 1 thing not coverages by warranty which was explained to me with the whys to repair it now versus later. More

This was my first visit since purchasing my new ride and it really went great. I had an oil change and wheel alignment and it was done timely and all went well. it really went great. I had an oil change and wheel alignment and it was done timely and all went well. More

Scheduled a service for a 3tire/1 free replacement of a specific brand of tires on the online site. Upon completion of service, a completely different brand of tires than ordered was used (more $$) and wer specific brand of tires on the online site. Upon completion of service, a completely different brand of tires than ordered was used (more $$) and were charged for 4 tires instead of the 3 tires that were booked in the special. Service rep assured 3 tire special was honored despite dealership oversight and mistake. Upon further inspection, this was not the case, 4 tires on bill. Wasted even more time having to go through accounting dept to have charge removed. Very disappointing experience. Will not recommend More

Service was done in a timely manner and Gared kept me informed at all times about what was going on with my car. All personnel were friendly and courteous. informed at all times about what was going on with my car. All personnel were friendly and courteous. More

We had a very good experience. Very friendly. Let us bring the vehicle the afternoon before and had it ready the same day. We couldn’t get it until the next day and they accommodat Very friendly. Let us bring the vehicle the afternoon before and had it ready the same day. We couldn’t get it until the next day and they accommodated us. One issue we had after was for some reason they turned off our automatic headlights and we didn’t know it until we were driving it last night. Other than that great experience More

I feel like the service I received was by far the worst service I have ever had to endure with any customer service I have ever Re dived in my life time. I’ve been dealing with this company since June and service I have ever had to endure with any customer service I have ever Re dived in my life time. I’ve been dealing with this company since June and paying a car note for a car that was just sitting because of the neglect and disregard for my opinion on what the company did to my car without my permission. I had to get a case worker and pay coworkers to provide me a ride to work for three months because of this negligence and lack of respect and not wanting to admit that the Lu as certified mechanics made a mistake. Horrible and I’m very sickened and sadden by the unprofessionalism of their certified mechanic as the head mechanic informed me. Never worry about my service again from that dealer!!! More

I would like to rate them higher but I can't get anyone to call me back concerning an issue with extended warranty paperwork. LDS sent me a letter denying coverage. I have called and left numerous messages to call me back concerning an issue with extended warranty paperwork. LDS sent me a letter denying coverage. I have called and left numerous messages with No response. Pretty disappointed. **The service department has been excellent! More

Very good service on our car and always very easy to work with. The text updates are fantastic. with. The text updates are fantastic. More

This experience was 1000% better than my last. The work was completed quickly and the staff was friendly and helpful. The work was completed quickly and the staff was friendly and helpful. More

Very professional & courteous. Always helpful. Appointments are on time. They are not pushy . They treat me like I have an expensive car. Always helpful. Appointments are on time. They are not pushy . They treat me like I have an expensive car. More