1,063 Reviews of Northpark Hyundai - Service Center
I always have a great experience here. All the staff members, service and sales people, are friendly and courteous. I purchased my car here and have had service here for 11 years because I All the staff members, service and sales people, are friendly and courteous. I purchased my car here and have had service here for 11 years because I trust this dealership. More
Responding to a vehicle recall, I was surprised that repair/replacement parts had to be ordered. repair/replacement parts had to be ordered. More
I absolutely get the best service at Genesis. I had one issue it got corrected. I love the complimentary washes. I had one issue it got corrected. I love the complimentary washes. More
Welcoming and friendly personalities from my Salesman Anthony to the owner son’s. Looking to trade up to 2025 GV80 Anthony to the owner son’s. Looking to trade up to 2025 GV80 More
Did not honor their agreement and made me go out of my way and pay out of my pocket after spending 29000+ at thier dealership. Owner also didn't call like he said he would way and pay out of my pocket after spending 29000+ at thier dealership. Owner also didn't call like he said he would More
Helpful, professional, courteous… what more could you ask for? They kept in contact with me, even while waiting for parts. Maintenance services were performed without pressure to do other services that I di for? They kept in contact with me, even while waiting for parts. Maintenance services were performed without pressure to do other services that I didn’t feel were necessary at this point. Absolutely no complaints! More
Quick, friendly service, from scheduling to completion. Would highly recommend this service department to anyone. Would highly recommend this service department to anyone. More
Excellent customer service. Ron is very knowledgable, hires quality service agents, runs a great service department, knows customers by name, and is always smiling. Shout out t Ron is very knowledgable, hires quality service agents, runs a great service department, knows customers by name, and is always smiling. Shout out to Blyth for quick and efficient service and to Christiana who jumped in to help reset and solve our Apple Play problem. You won’t find better people anywhere. Thanks so much. More
Our family has benefited tremendously from Eddie Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car probl Tourelle's North Park Hyundai for many years. Raising 5 teenagers means budgets are tight and there is very little margin for catastrophic car problems. Recently our 2018 Hyundai had an unexpected engine problem such that a replacement was required. Whether it was covered under warranty was highly questionable to me but definitely not to Ronald Oubre (Service Manager), and, Christina Sharp (Service Advisor). They leveraged their influence with Hyundai and pulled out all the stops to install a new engine at no cost. Who does that these days? Over the last 6 years I could give many other examples that the North Park team have helped with our vehicles for our kids etc. They stand by their product and their commitments are always long standing and not based on convenience. As an engineer I can say that Hyundai produces the most value and reliance compared to other manufactures and vehicles costing $20K more, without a doubt. Eddie Tourelle and Christina will go way beyond to keep their customers satisfied years beyond the purchase date. Glad for the opportunity to boost about excellent service because across all industries it is disappearing with the exception of North Park Hyundai. thanks again for looking after the Ponder family. Sincerely, Jim & Laurie Ponder More
Very professional and helpful. Performed my service of oil change, transmission flush along with a radiator flush in a timely manner. Performed my service of oil change, transmission flush along with a radiator flush in a timely manner. More