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Eddie Tourelle's Northpark Nissan

Covington, LA

4.7
368 Reviews
Our mission for over 25 years at Eddie Tourelle’s Northpark Nissan is to provide quality service to you, our customer. We recognize by consistently exceeding the satisfaction of folks like yourself we achieve our goals of growth and prosperity. Our success is built on the skills and efforts made by each Northpark team member who maintains Northpark’s outstanding reputation in the community for quality, integrity, and exceptional service.
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955 North Highway 190

Covington, LA

70433

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Showing 368 reviews

February 06, 2024

The service department personnel are very knowledgeable. They keep you updated as they work on your vehicle. More

by B981817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mahne
Feb 07, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for taking time to share your experience at Northpark Nissan with us here. We're excited to have had the opportunity to serve you and look forward to serving you again down the road!

February 06, 2024

Very easy to work with. Friendly,professional, and courteous. Clean environment and lots of inventory. More

by brucevallelungo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kravec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Eddie Tourelle's Northpark Nissan responded

Perfect! Thank you for taking a moment to rate your visit with us at Northpark Nissan. We're excited to have earned your stars!

February 06, 2024

Northpark Nissan is very clean environment with friendly staff. The people who went above and beyond were Brandon (sales associate), Chris, and their manager. I would give Brandon a 5 star rating. He made s More

by Aimee G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kravec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Pesses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you, Aimee, for taking time to share your experience at Northpark Nissan and your feedback on how we can improve. We know the expectations of the people we serve will only increase so we're always looking at our processes for areas to better accommodate those expectations. We're thrilled you received the service we expect from your sales consultant. Welcome to our Northpark family!

February 06, 2024

Service staff professional and courteous. The waiting area is clean and inviting and they try to go you in and out fast More

by justice121597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Eddie Tourelle's Northpark Nissan responded

Outstanding! Thank you for taking time to share your experience at Northpark Nissan here. We're thrilled to have earned your stars!

February 06, 2024

Always a good experience there at Eddie Tourelle. My fifth car from them! Very happy. More

by KENT.BOSSIER.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Mahne
Feb 07, 2024 -

Eddie Tourelle's Northpark Nissan responded

Awesome! Thank you for being such a loyal member of our Northpark family all these years! We truly value you.

February 06, 2024

Professional, knowledgeable, and courteous The whole staff was knowledgeable, courteous,and friendly. Great experience Helpful clean environment More

by brucevallelungo
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 06, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you so much for the feedback! We love hosting you during your service visits. It's good to have you in our Northpark family!

February 04, 2024

Very pleasant and professional The cashier was helpful beyond what she needed to be. Made for a pleasant experience More

by BLAZINK
Recommend Dealer
Yes
Employees Worked With
Very nice lady at service
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Fantastic! Thank you for taking a moment to rate your visit with us at Northpark Nissan. We truly appreciate you!

February 04, 2024

Courteous, professional, and efficient. The dealer has an app to track the progress of your vehicle. More

by FORDTRKMAN
Recommend Dealer
Yes
Employees Worked With
Joshua Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sheridan
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Excellent! Thank you for taking a moment to review your experience with us at Northpark Nissan! We have so many ways to keep you informed and save you both time and money while getting the best for your vehicle. We appreciate the opportunity to serve you!

February 04, 2024

Snack would be nice for customers that are waiting. Proper sit down with customer service and what’s suggest would be great rather than just focusing on the higher service. More

by CCERVILI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Snyder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

We greatly appreciate your feedback on these areas for improvement. Our team recognizes there's no standing still in the competitive world of customer service. We have to keep moving forward to deliver on our promise of a truly exceptional experience. Thank you for taking a moment to share your perspective so we can do just that. We hope to earn another opportunity to serve you in the future with an even better overall experience.

February 03, 2024

Absolutely perfect. They worked with me on a great deal and were very easy to talk to. I knew immediately that I was going to walk out of the dealership with my car. More

by ABRAM.D.HUNT
Recommend Dealer
Yes
Employees Worked With
Craig and Christopher
Feb 05, 2024 -

Eddie Tourelle's Northpark Nissan responded

Thank you, Abram! We love that we had just what you were looking for. Enjoy your new Z car and welcome to our Northpark family!

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