Eddy’s Chevrolet Cadillac

I went through the process of buying 2 vehicles with Eddy’s Chevrolet in a 3 month time period. I had the first vehicle in looking at an issue I had with it, plus getting an oil change. Since it was Bla Eddy’s Chevrolet in a 3 month time period. I had the first vehicle in looking at an issue I had with it, plus getting an oil change. Since it was Black Friday, they came and talked to me about trading in my new vehicle, I said I wasn’t against it, so I ended up buying a brand new Chevy Equinox RS AWD. They did great on almost everything. The only opportunities for improvement from my perspective, is they didn’t fully explain some additional items they added to the sell of the vehicle, which added a LOT of cost that I wasn’t necessarily looking for. I should have put my foot down in the finance office to have those items explained in detail prior to signing, but I was already there for 7 hours and ready to go home. So, I just kept signing and get out of there. More

Not a good experience. Jasper the sales person was good. We were looking to buy a new vehicle which they had one which had most of the features we wanted. After the first l Jasper the sales person was good. We were looking to buy a new vehicle which they had one which had most of the features we wanted. After the first low ball offer on our trade-in and a small discount off MSRP of 1.6%. We old them we had an offer that was $4,500 more on the trade-in. Before the second offer we told them a range we needed to be in from our homework. They came back $4,000 above that which is fine. We asked for our keys ready to walk out nothing lost. The sales manager comes out behind the counter asking if we could work out something after he wrote on the offer sheet the best we can do. I told him no we know our limits and proceeded to walk out. He kept following us out the door yelling at us we can work something out. I am sure this bully tactic gets them sales. Then he and the general manager text me later that they could come down in our price range. To late we found another dealer who treated us as people not just a sale Advice get your keys back after a test drive know your number you need to be at. DO NOT let them bully you into something you do not feel comfortable with get up and walk out it is your money and you have the final say where you spend it More

Where do I start, right after we signed the paper work it started this dealership seem like they want to sell you a vehicle and then nothing to help you after that. It took almost 3 weeks and several phone c started this dealership seem like they want to sell you a vehicle and then nothing to help you after that. It took almost 3 weeks and several phone call to get anything done. I am still waiting on a phone call for the last issue. More

Great service provided by Eddys in the Service Department. Chris Scanland makes the process easy. Department. Chris Scanland makes the process easy. More

Please READ, it’s a long review, but my salesman LEO was phenomenal, he needs to be recognized and respected for the great work he did for me. I recently had the pleasure of working with LEO CATARINA at phenomenal, he needs to be recognized and respected for the great work he did for me. I recently had the pleasure of working with LEO CATARINA at Excellent EDDY’s Chevrolet Cadillac, and I must say, he's been an absolute delight to work with! LEO’s exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. had a great attitude while I figured out what I wanted to do and overall was a salesperson I would recommend! He went beyond his job duties to provide me with pictures/videos of the car and even on his days off he updated me on the status of my vehicle. By the way I say this because I drove 6 hours away to pick up my vehicle. I highly recommend LEO. More

Timely, professional, polite. Always taken care of my car. Would deal with this dealership in the future. Always taken care of my car. Would deal with this dealership in the future. More

Outstanding customer service and communication on getting an accessory installed on my vehicle. They worked around my schedule to get it taken care of. an accessory installed on my vehicle. They worked around my schedule to get it taken care of. More

I'll be honest, I really wasn't thrilled about buying from Eddy's but Alberto Martinez was very patient with me. I have a lot of anxiety buying cars so there was a lot of back and forth on my part. Alb from Eddy's but Alberto Martinez was very patient with me. I have a lot of anxiety buying cars so there was a lot of back and forth on my part. Alberto was so kind. I can't forget to mention Jorge, who helped me with financing. Thank you to both of them for making it less stressful! You both were great!! I hope the car and the service will be just as great as you both were. More

Dealership is very professional. All technicians are polite and very informative. They update you on the work as it is being performed. They suggest additional service that needs t All technicians are polite and very informative. They update you on the work as it is being performed. They suggest additional service that needs to be performed or advise what will be needed in the near future. We have worked with Victor for past service and Kenny for this most recent warranty service. Both t technicians are very polite and knowledgeable. More

Leo was awesome to work with, I am not happy with the lack of coverage that I paid for. I was told that the extended maintenance plan was 100% Bumper to Bumper, which is not true. When I took my Truck in lack of coverage that I paid for. I was told that the extended maintenance plan was 100% Bumper to Bumper, which is not true. When I took my Truck in for the tailgate recall and service, they were supposed to fix the issue with the button on the tailgate, they never got it to work, it still doesn't open by pushing the button on the tailgate. My A/C and Heater blower control knob does not work correctly, and the A/C doesn't kick on at times. I was told they couldn't find a problem with it. It would great if they would just tell the truth instead of talking about the problems. Jeff W More