Eddy’s Chevrolet Cadillac

same story to give this dealership the benefit of a doubt, I was contacted again by a salesperson named Adam, for 2 weeks we played text tag for an appointment. to give this dealership the benefit of a doubt, I was contacted again by a salesperson named Adam, for 2 weeks we played text tag for an appointment. finally came down to schedule a look at a Chevy Trax. I was under the impression and understanding as told by Adam that the vehicle will be sitting up front for me to look at. Once again, no vehicle ready, Adam wanted me to sit with him for 1 to 2 hrs. I looked at the display Trax in dealership as he was trying to get me to sit down for information. the display was the basic package in which this frustrated me again for the whole purpose of this scheduled appointment was for me to look at a Trax so I could compare it to the Buick encore,in which I stated to Adam previously of the what I like on the Encore, and he saying the Chevy Trax was the same but bigger. However, the trunk of the Trax is way way smaller, good grief. So I am thinking I am getting a good comparison of apples to apples not apples to oranges. So I get there nothing is ready, except a hustle. Then when I am telling Adam my frustration of a vehicle once again not being ready , and how I wanted to compare apples to apples, I was basically told that this dealership is probably not right for me and I need to go elsewhere, In which I will. More

Issue still not solved I have been requesting my carpet be fixed in my 2017 for over two months. I have been to the dealership at least 3 times as well. The issue is still n I have been requesting my carpet be fixed in my 2017 for over two months. I have been to the dealership at least 3 times as well. The issue is still not resolved although they claim to have fixed it. I will not be purchasing another car from this dealership at all. Also I was stuck in a car payment that I'm not comfortable with because my sales rep Reginald told me I can refinance in 6 months which was not the truth. I have got no help at all. More

Quick service area! The waiting area could be a bit chilly at times however the service is fast and the people are nice. The area for waiting is clean and comfortable. The waiting area could be a bit chilly at times however the service is fast and the people are nice. The area for waiting is clean and comfortable. More

Had an appointment for 10:20 didn't get out of there till no Besides being slow they gave me false reccomendations... for instance they recommended new wiper blades and I'd just put new ones on 2 days before. Th Besides being slow they gave me false reccomendations... for instance they recommended new wiper blades and I'd just put new ones on 2 days before. They also recommended a transfer case oil change for 285.00 who knows what to believe after the wiper thing. I had a great experience at the sales side with Conrad but I'll never get my truck serviced there again. More

Brought in our old car for maintenance and decided to buy in Kind and no pressure staff made the experience nice. Paperwork took a long time but was informative. The only problem that we experienced was we got h Kind and no pressure staff made the experience nice. Paperwork took a long time but was informative. The only problem that we experienced was we got hungry before we finished. More

Will never go back Will never tell anyone anything good about this dealership. They strung me along for over a week and I thought the vehicle was mine, but it sure wasn' Will never tell anyone anything good about this dealership. They strung me along for over a week and I thought the vehicle was mine, but it sure wasn't. No communication More

New Cadillac From the Start to purchase Adam Engles did an outstanding job throughout the process. I bought this car 400 miles away and he made it feel like I was From the Start to purchase Adam Engles did an outstanding job throughout the process. I bought this car 400 miles away and he made it feel like I was in the showroom. Next car will be at Eddy’ but with Adam..... More

Great services He gave me great car seals men I loved the services he provided. He let me know th in and outs of all cars I looked at. He gave me great car seals men I loved the services he provided. He let me know th in and outs of all cars I looked at. More

Great experience Great service by Israel. We appreciate him helping us get a great deal. We recommend Eddy's Chevrolet Cadillac. Thanks you guys so much for everything Great service by Israel. We appreciate him helping us get a great deal. We recommend Eddy's Chevrolet Cadillac. Thanks you guys so much for everything. More

Go to place to buy a car They did a great job on helping me find a car that I was looking for. Management was great and overall was a great experience! They did a great job on helping me find a car that I was looking for. Management was great and overall was a great experience! More