Unprofessional sales men,
We bought 2 vehicles on the same day, this was done around mid November, (our sales man was nice), We received the title in the mail for one of our
We bought 2 vehicles on the same day, this was done around mid November, (our sales man was nice), We received the title in the mail for one of our cars a month later. We decided to call on the other title to see why we haven't received it, so my husband calls and they tell him it would take 6 to 8 weeks, he tells them that it's been about that long already, then a sales men that answered the phone told him to call back and check on it on the 59th day,..... What type of customer service is this? So I called today to find out about it, a sales man by the name of Sean, (Shawn) answers the phone and told me that the titles are not from this location, they are at another location, I said you don't have them at this location, he said no, then he said he would be 6 to 8 weeks, I said it's been that long already and we did receive one title but wanted to find out about the other title, he was very rude about it and when I asked for the phone number he hung up on me. That is not professional after buying 2 vehicles from them. I called back and someone else answered the phone and said they were sorry about that. I told her that we would not ever buy anything from them again. We bought 3 vehicles from them within 2 years, and this is a way we are being treated. I will tell everyone I know not to buy a vehicle from Eddy's Jeep Dodge Ram. We even had problems with the sales manager the day we bought our vehicles. We bought a new and used Jeep.