Eden Prairie Nissan

Exceeded Expectations The service staff is very personal and accommodating. They listened to my concern, called me for follow up before they finished servicing my car, an The service staff is very personal and accommodating. They listened to my concern, called me for follow up before they finished servicing my car, and went out their way to extend great customer service. Because they didn't have drivers in the afternoon that day but had driven me to work that morning, as a courtesy they BROUGHT MY CAR TO ME at work and dropped it off. Talk about exceeding expectations!! Thank you. Thank you, David Estepp, Maicee (spelling?), and the rest of the EP Nissan service staff. You make me want to come back!! More

Treated me like Gold, great communication, quality & Value See above, says it in a nutshell. Excellent communication, high quality service work done in a timely fashion and good value! Ryan was particularly See above, says it in a nutshell. Excellent communication, high quality service work done in a timely fashion and good value! Ryan was particularly attuned to my expectations and kept me well informed throughout. More

Friendly personnel at oil change Employees are always friendly and courteous when I arrive for an oil change. They'll explain items that may need attention in the future, but never w Employees are always friendly and courteous when I arrive for an oil change. They'll explain items that may need attention in the future, but never with scare tactics or pressure. Waiting area is clean and well stocked. Also test drove a couple of cars in prep for my lease ending. Nate is always friendly and ready to help out with any questions. More

Above and beyond normal customer service! I brought my 2016 Nissan Murano to the dealer for an oil change and an issue with a tire going flat. They serviced the car in under the time quoted, t I brought my 2016 Nissan Murano to the dealer for an oil change and an issue with a tire going flat. They serviced the car in under the time quoted, the price was cheaper than I was told it would be online and the customer service was excellent. Not to mention, the car wash was the best this car has seen since I bought it! More

Excellent Customer experience and dedicated sales people My salesperson responded to all my emails in a very timely manner and was understanding when I wasn't so great at responding on my own end. She contin My salesperson responded to all my emails in a very timely manner and was understanding when I wasn't so great at responding on my own end. She continued to call me to make the process flow more smoothly. I was coming in the last day of the month, and I got in and out in a reasonable amount of time thanks to her work to prepare my lease. More

One of my best leasing experiences I went to this dealership when I was trying to decide on leasing a new car. I test drove the Nissan Rogue in October and ended up going back in June t I went to this dealership when I was trying to decide on leasing a new car. I test drove the Nissan Rogue in October and ended up going back in June to test drive again and talk numbers. Phil was an amazing salesman and never once pressured me, he let me take my time in deciding. Chris worked hard with the finance portion to get me to a payment I was comfortable with without having to downgrade my trim level. Excellent experience! More

Leasing a new Nissan Absolutely great experience- top notch service - knowledgeable- efficient- I would highly recommend this dealership for all aspects of car ownership- Absolutely great experience- top notch service - knowledgeable- efficient- I would highly recommend this dealership for all aspects of car ownership- the sales process was exemplary More

Customer Service When I call they get me in quickly and let me know if they find something that needs to be repaired for my safety. Very friendly and helpful staff. Al When I call they get me in quickly and let me know if they find something that needs to be repaired for my safety. Very friendly and helpful staff. Always go the extra mile for their customers. More

4 New tires and alignment New tires and alignment done in a timely fashion with good explanation of service. Ryan also didn't an excellent job of giving me information when I New tires and alignment done in a timely fashion with good explanation of service. Ryan also didn't an excellent job of giving me information when I needed to buy new tires causing me to purchase them from you instead of elsewhere. I especially enjoyed your waiting room. More

Painless Care Maintenance EP Nissan really runs a tight ship when it comes to their Service Dept. From polite and professional help to comfortable waiting area they have achiev EP Nissan really runs a tight ship when it comes to their Service Dept. From polite and professional help to comfortable waiting area they have achieved a level of excellence to be proud of and to please customers. More