Edmond Hyundai

Welcome to my new dealership! My first visit to Edmond Hyundai was definitely not my last! The sales representative who met me was Matthew and he was quite friendly and very knowle My first visit to Edmond Hyundai was definitely not my last! The sales representative who met me was Matthew and he was quite friendly and very knowledgeable. I went straight to a car that caught my eye and he told me all about the vehicle, let me test drive it, took me inside to discuss details and after making a deal and going through the finance department I left with a vehicle. I decided upon reflection that another vehicle I had seen on the lot interested me so the next morning I went back and Matthew was not available so I worked with William who was also very friendly, knowledgeable and capable. Everyone there bent over backwards to help make a deal for me that would make me happy. I left with a different car, the one I truly wanted and I could not be happier with the car and the folks at Edmond Hyundai! They treated me like family! More

Car Purchased Very friendly encounters with staff. Great at describing details of cars. Know what their dealership offers. Good stock/color options and offered to l Very friendly encounters with staff. Great at describing details of cars. Know what their dealership offers. Good stock/color options and offered to look for what I wanted. Very nice & easy finance office guy. competed/matched to other offers and trade ins but required leaving and coming back. Negatives - not always attended to when walking in (not enough staff I guess). Long wait times for staff during process where we had to prompt to ask about where they were or next step. Too much paperwork - go electronic! Two times stated exact car wanted and they said “this will be perfect one” and car they brought didn’t match description repeatedly told (not listening well). Will day that’s the absolute lowest we can go but then we you compete them with other places they will lower (caught lies or mixing up numbers). really long process with waiting on staff. Dallas - so friendly but hard to trust what he would say by the end after multiple “that’s all we can do” but then changing to competition each time Neko - I think he is who matched competition which was great but they kept saying “going to talk to Neko” then never met him. So didn’t even know if he was even there or real? Ha! Overall friendly but dealership doesn’t treat you like a “I’m about to purchase a car customer”. Didn’t feel any more taken care of that I was actually buying and with intent to buy that day than any other viewer/shopper coming in. Seems like with cost of purchase and big decision they would be attending to you better, listening better, and making process as best/quick possible, and overly communicating if you had intent to buy. Did not make you feel at home or “special” that you were choosing them to buy your car. Also left without ringing bell or ribbon on car - not offered when leaving More

Service oil change I just got a oil change and washed my car no one really told me their name or anything so I have no idea who I dealt with everyone was busy I just got a oil change and washed my car no one really told me their name or anything so I have no idea who I dealt with everyone was busy More

The experience was awesome ! From the very beginning everyone was very professional and courteous. I dealt with Dillon and he was amazing, this product knowledge and willingness ! From the very beginning everyone was very professional and courteous. I dealt with Dillon and he was amazing, this product knowledge and willingness to help us find the right vehicle was great! I would highly recommend this dealership More

Great experience! Sam Assaleh is the best salesman ever! And the General Manager and Finance Manager were very friendly and considerate. I was treated with respect an Sam Assaleh is the best salesman ever! And the General Manager and Finance Manager were very friendly and considerate. I was treated with respect and kindness. They honored my requests. They helped me find the best car for the best price. They did not pressure me. Sam kept in touch with me and kept me informed about the cars available. I would highly recommend Edmond Hyundai! More