Edmond Hyundai

Lies. Don’t waste your time. They will say anything to get you in there. They definitely will not honor the internet price. Price was 18 online. Get Don’t waste your time. They will say anything to get you in there. They definitely will not honor the internet price. Price was 18 online. Get in and it becomes 26. More

Great people person Great help from kk. Kennedy Hopkins as a car salesman I always welcome how quickly she made a friend. Was accurate with her information and relaxed. E Great help from kk. Kennedy Hopkins as a car salesman I always welcome how quickly she made a friend. Was accurate with her information and relaxed. Easy to talk to More

They will to you off I have nothing good to say about these people. They are dishonest about the whole service and sales. I bought a car which they delivered on Friday. I I have nothing good to say about these people. They are dishonest about the whole service and sales. I bought a car which they delivered on Friday. I took it back on Monday. They did not honor their 72 hour promise. The car overheated on the interstate and I had to call a tow truck service. When I took it back they never gave me any recourse as far as any other car I could buy but one. They never even offered to pay the service bill. The only good thing that came out of this sale was a nice salesman who his hands were tied because of management. Do not go here to buy a car. More

Lied about car made me pay for something that wasn’t broken Took car in for oil change, came out told me battery needed to be changed cause it was bad I said ok cost me $150. Asked for old battery back. Took Took car in for oil change, came out told me battery needed to be changed cause it was bad I said ok cost me $150. Asked for old battery back. Took battery to autozone to see if it was bad nope perfectly fine. Went back showed them that it wasn’t bad. Asked for refund was getting the run around then I spoke to the supervisor cause I was really upset I finally got my money back and told them I won’t be coming back More

COMPLETE WASTE OF TIME Fraudulent advertising prices. Bait and Switch. Useless small talk. Then BAM Reality thousands of dollars more than the ad price!!!! Disrespect, Old S Fraudulent advertising prices. Bait and Switch. Useless small talk. Then BAM Reality thousands of dollars more than the ad price!!!! Disrespect, Old School Auto Dealership games. Then tell me how I can improve customer service hype email!!! Dealer sent email asking about experience then final disrespect. Booyah!!! I dont understand why you feel like that and I dont agree with the truth about your experience. Total waste of time. If you are bored at home go by and get some free water make small talk. More

False Advertising !! Worked with Amanda Martin. I tried to buy their car for the advertised price on their website, but when I started to deal with them they told me it !! Worked with Amanda Martin. I tried to buy their car for the advertised price on their website, but when I started to deal with them they told me it was $5k more than what they were advertising. They didn't want to budge off of their price either. It was strange. Looks like they are desperate fr business. More

Dealership is dishonest and does poor work I have tried to come to a resolve with this dealership that call themselves professionals, but after being hung up on and no call back…I feel this rev I have tried to come to a resolve with this dealership that call themselves professionals, but after being hung up on and no call back…I feel this review is only right. Hopefully others will see the poor quality of work done by this dealership. Back in March 2017, my husband and I bought a 2015 BMW X5 from Edmond Hyundai. Everything was fine until around March 2018 when I noticed significant oil leaks from the car in our garage. So, we scheduled and appointment at the dealership on March 23rd to get it looked at. After looking at the car, I was advised by the technician that the reason for the leak was due to the oil cap not securely fastened from the previous oil change we had scheduled at the dealership prior to that date (meaning it was them admitting fault). He advised me that they tightened the oil cap and it should resolve the issue of the oil leak. Since that appointment, we continued to drive the car and kept up with our regular maintenance with Edmond Hyundai. In November, on our way to Tulsa to visit family for the Thanksgiving holidays, a “check oil level” light came on while we driving which prompted my husband to call the dealership to schedule an oil change appointment on November 23rd. While at the dealership, my husband made a complaint about an oil leak prior to them changing the oil and they advised they will look at it and let him know the outcome. My husband was then advised that they could not find the source of the leak, but they cleaned the engine and wiped the excess oil, and then advised my husband to drive the car a while and bring it back if the problem persists. On November 29th, not even a week after my husband took car to the dealership, on our way home a “battery charge malfunction” light came on and turn caused the engine to lock up and shut off, leaving us stranded on the side of the road with our baby. The next morning, we got the car towed to a BMW dealership to get it looked at. They ran diagnostics and we were told the engine malfunction was due to an oil leak in the engine. We were advised that the costs to repair the vehicle is almost $5,000. At this time our car sitting at the dealership and will not even start, leaving us without a vehicle. After multiple attempts to reach out to the Edmond Hyundai and see if they would help us with these cost, we have not received any help or response. My husband spoke with Wes Baker on 12-3-18 and he told my husband to send over an email with the damages done. My husband sent the email to Wes Baker and called him and still has not received any kind of response. I am writing this review because I hope it alerts others to not trust these technicians or car salesman like we did. More

Hyundai is great, this dealership notsomuch Come to this dealership only if you know exactly what you want and they have it and it would be highly recommended to bring your own inked financing. Come to this dealership only if you know exactly what you want and they have it and it would be highly recommended to bring your own inked financing. Do not expect a standard enjoyable dealership experience except for the generally friendly salesmen on the lot and do not expect to receive good service later on after the sale has been made. Don't expect to be able to speak to people you interacted with either because they appear to have an extra high turnover rate. If I had known what I do now about the dealership, its general manager, the two sales managers and finance personnel I never would have set foot on their lot. Car buying is always a game but this place raises it up a couple notches and you need to be on your toes and prepared to walk out and go somewhere else - or just go somewhere else to start with where you will be treated with respect and who will do business as the law requires. Hyundai makes great cars but their dealerships are hit and miss. Edmond Hyundai is a big miss. My family owns four Hyundai vehicles only one was bought here and it will be the last but we will probably keep buying the brand elsewhere where we have always been treated well and with honesty. More