
Edmond Hyundai
Edmond, OK
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Daniel was a great salesman, he sold my husband a new Hyundai veloster and we love it. He is such a nice guy and helped us every way he could. When i bought my Hyundai earlier this year, laine helped me Hyundai veloster and we love it. He is such a nice guy and helped us every way he could. When i bought my Hyundai earlier this year, laine helped me and was great too. I think Laine is in finance now. Deal with Daniel! ! More
I visted the dealership on 09/29/12 with my brother. I initially showed up interested in the Tucson's. When I arrived my brother and I roamed the lot looking at several cars, opening the doors, sitting i initially showed up interested in the Tucson's. When I arrived my brother and I roamed the lot looking at several cars, opening the doors, sitting in the vehicles etc. SEVERAL employees noticed us, but not one said anything. We decided to enter the doors of the dealership and stood waiting for at least 5-10 minutes for someone to acknowledge our presence. Keep in mind their was an office full of salesman who were playing "Paper toss" with the trash can. Eventually "Cholly" approached us and worked with me. I found a vehicle that I really loved which ended up being a used GMC Terrain AFTER Cholly determined that I didn't want a new car and would not lease one. "Cholly's" son came out with the key for us to test drive the vehicle. His son whose name I cannot remember was very nice, personable and repectful. When we met in the office to negotiate I was glad I had my brother there because the initial deal they were trying to offer me was ridiculous. In the end I feel that I received a fair deal. Cholly agreed to postpone my first payment to 90 days from the purchase date. I get my paperwork in from the bank that financed me and my first payment IS NOT 90 days from the date as Cholly had promised. I called Charlie for two days with the promise of a return call after he looked into it. That never happened. I called the third day and Cholly transferred me to Sammi in finance. Sammi promised me a return call. That never happened. I called back the next day and was clearly a lil frustrated, I was given David Patel the manager and told to look at my contract. The date is on there (Which was very light and barely legible) and told there was nothing they could do. Sorry, maybe you can refinance it and change your date. Up to this point I had been for the most part fairly pleased with my service, but now I'm upset. Customer Service is clearly not an issue once they already have you signed for the car. It appears that no one really cared that I was promised something that they did not deliver on. Funny thing is I was set to take my Mother to this dealership tomorrow to shop for a new vehicle. I know the generalizations that car dealerships and salesman have, but I expected better. We will NOT be shopping for any vehicle at this dealership. More
My Edmond Hyundai Experience. On Saturday, September My Edmond Hyundai Experience. On Saturday, September 29, 2012, my son and I came into Edmond Hyundai to see if it were possible for us to trade in My Edmond Hyundai Experience. On Saturday, September 29, 2012, my son and I came into Edmond Hyundai to see if it were possible for us to trade in our current car for a better one. I had spoken with Cholly Boyles earlier in the week and he encouraged me to come in and see him. This is my 2nd experience with Edmond Hyundai, the 1st being about a year ago when I bought my Nissan Altima. Cholly Boyles was my salesman at that time as well, and as far as I'm concerned, he is about the best salesmen Edmond Hyundai has. Cholly turned our car-buying experience, which can be both scary and tedious for those of us who have financial challenges, into something pleasant and doable. He maintained a demeanor of assurance and positiveness the whole time and treated me with dignity and respect from start to finish. And, if that were not enough, he turned me over to Justin LeMaster in Finance who was equally respectful, calming and easy to communicate with. Many times the initial person customers deal with is nice enough but then when turned over to someone else, that next person is not as friendly; this was not the case. What was particularly noteworthy was that although the transaction was conducted primarily with me, both gentlemen, especially Cholly, went the extra mile to give my son respect and make him feel significant. That meant a lot to me and much more to him. The result is that we drove away with a car that was beyond what we could have ever asked for. We came thinking that the best we could hope for was to just possibly get something that was in better condition than what we had; however, we left with a brand new 2012 Hyundai Elantra Touring that my son slept in Saturday night because he loved the car just that much. Well, as you can see, I'm a talker. So, I will close by saying a thousand thanks to you, Edmond Hyundai, for actually being who you say you are in demonstration as well as in advertisement; thank you for proving the statement "good customer service is a thing of the past" to be false; and, thank you for having men like Cholly Boyles and Justin LeMaster as front-line representatives; to me, they are worth their weight in goal. Emma J. Woodford More
We had the best experience with Edmond Hyundai today, 9-15-12. Great salesman, no high pressure finance man, made the deal in 15 minutes, went to do the paperwork & was there less than a hour; had more 9-15-12. Great salesman, no high pressure finance man, made the deal in 15 minutes, went to do the paperwork & was there less than a hour; had more than 10 people ask us if we wanted something to drink; won't hesitate to recommend to someone else or make them the starting point when looking for our next car. Thanks to Edmond Hyundai for being a different type of dealer. More
I am extremely disappointed with my experience at Edmond Hyundai. I was able to find a car that I liked and make the purcahse. However, that was two months ago, and I have still not received any paperwork Hyundai. I was able to find a car that I liked and make the purcahse. However, that was two months ago, and I have still not received any paperwork or information on the car or my financing. They do not communicate with me or return phone calls. I cannot believe that I am having this much trouble trying to PAY for my car. I have stressed to them the importance of my receiving this information, and I have been told that it would be mailed to me, and then that someone would e-mail me the information that I need, then that someone would even bring my paperwork to me (as I live two hours from the dealership). I have been told three times now that someone would be delivering the paperwork to me, and when no one shows up, I call and no one returns my call. So, now, not only do I have an expired paper tag that they have failed to replace, I am also driving a vehicle that is depreciating in value. As much as I would love to not start out being upside down on a vehicle, it seems as if I have been given no choice. I will never purchase another vehicle from them again, and I will definitely not recommend them to anyone I know. I would much rather pay a few more dollars for better customer service and a dealership that communicates better than this. More
Went in looking for a used car and drove away with a BRAND NEW CAR! It still had the paint protective plastic on it. Purchased a 2013 Sonata SE. The dealer I was introduced to was Sam Clay, he was very BRAND NEW CAR! It still had the paint protective plastic on it. Purchased a 2013 Sonata SE. The dealer I was introduced to was Sam Clay, he was very very helpful, and turned me out of an upside deal with my car at the time, to a great deal and easy payments. I HIGHLY RECOMMEND using Edmond Hyundai for there great selection, and friendly staff. I don't know how many times they asked if I wanted something to eat, or drink. Overall great experience! Extremely proud and happy customer. More
I will never return to this dealership! Not only did they sale us a vehicle that needs several repairs but they tried to sell us a warranty that we did not ask for and after agreeing with it the finance guy sale us a vehicle that needs several repairs but they tried to sell us a warranty that we did not ask for and after agreeing with it the finance guy told us that it would cover all repairs. Come to find out it only covered the engine and transmission. For $1500 extra dollars we opt out of getting the warranty. Beware of these crooks. They will take you for all you have! More
When we first arrived, We had that song from the commercial stuck in our heads, and quite frankly expected the "used car salesman" type. We couldn't have been more wrong. The salesman who I had spok commercial stuck in our heads, and quite frankly expected the "used car salesman" type. We couldn't have been more wrong. The salesman who I had spoken to on the phone wasn't available, but Lane Renfroe stepped in and handled everything superbly! From start to finish he was as friendly and as thorough as could be. We went in looking for a specific car, a specific payment and he made it happen. If you want something go to Edmond Hyundai and ask for Lane. I will only deal with him. I'm a life long fan of his now! Thank you, Mr. Renfroe! You were AWESOME!!! More
BE VERY VERY CAREFUL WHEN DOING BUSINESS WITH EDMOND HYUNDAI!!!!!!!!!!!!!!!! Edmond Hyundai included a $44 Personal Information Recovery Plan (Identity Theft Protection Service) for $1970.50 to the p HYUNDAI!!!!!!!!!!!!!!!! Edmond Hyundai included a $44 Personal Information Recovery Plan (Identity Theft Protection Service) for $1970.50 to the price of the used car I purchased from them. Edmond Hyundai inferred that this Identity Theft Protection was being provided by them at no charge and then they charged me $1970.50 for the service. When I tried to cancel this service Edmond Hyundai said they were unable to cancel the contract. When I contacted TRI-PAC to cancel the agreement I was informed Edmond Hyundai has to cancel the agreement. TRI-PAC also told me that they sell this service for $44 a year and usually the dealers provide this as a free service to their customers. At this point Edmond Hyundai has lied twice to me. I want to warn future customers of Edmond Hyundai to be aware of their dishonest practices and be very careful to read over all the paperwork before signing the contract. This charge did not show up as a charge on the contract it was buried in the other paperwork as an "Accessory Add ON". This company is dishonest and anybody doing business with Edmond Hyundai needs to be aware of the deceitfulness of the company. To date Edmond Hyundai has refused to cancel this agreement and refund the money they added on my vehicle. Other Edmond Hyundai customers might want to check their paperwork and verify they too weren't charged an outrageous amount for "Accessory Add On". More
I visited Edmond Hyundai today and was pretty disappointed. After walking the lot for 20 minutes not one salesman asked if I needed anything. Eventually, I had to approach three salesman leaning disappointed. After walking the lot for 20 minutes not one salesman asked if I needed anything. Eventually, I had to approach three salesman leaning on a truck in the shade. Two of them walked off when I walked up. The remaining one acted like talking to anyone was an inconvenience. I asked if three cars from the website were on the lot...he said all had been sold. So between not being able to keep their website current to what's actually available and a sales staff that seem to melt if they hit the sun...I'll be shopping somewhere else. More