Edmond Hyundai

Had an appt at 2 for oil change. Arrived 1:30 left at 4:00. Not happy Arrived 1:30 left at 4:00. Not happy More

I always say you don't just buy a car, you buy a dealership. And in this case it was final selling point for me. I look forward to using them for my service also dealership. And in this case it was final selling point for me. I look forward to using them for my service also More

1st time on since we bought our car. Found out how the engines for life work and that was nit explained at buying...plus..the first oil change was nit due til 8k miles...again not mention Found out how the engines for life work and that was nit explained at buying...plus..the first oil change was nit due til 8k miles...again not mentioned at buying...but was told very lenient with first service however they stick to the mileage from now on and I find that odd. So, service was done and come to find out that they didn't do part of their checklist!! And it was something that was told them to do ahead of time....with that happening...you question other items that were not done since it is a brand new car and there is no way to know I guess More

Normally service is great. I received several recommended services, but didn't get a follow up on these: First, the tires were rotated, but there was no offer to balance and a I received several recommended services, but didn't get a follow up on these: First, the tires were rotated, but there was no offer to balance and align them. The back passenger rim is slightly bent (preexisting), and when moved to the front there was a clear rumbling noise when driving it. I took the car to Hibdon. They pointed out the tire problems and the rim. The inspection form says fluids need servicing, but I wasn't asked if I wanted it resolved. Same with the tires and brake linings. More

The service area always does a great job with our cars and they do it very quickly and they do it very quickly More

Compared to my previous experience with my Lexus dealer I give this dealer an A+ in customer service. They are very attentive, courteous, and professional. Clearly they are well-trained in customer relations give this dealer an A+ in customer service. They are very attentive, courteous, and professional. Clearly they are well-trained in customer relations. I appreciate my dealer and staff. More

a mess! !! no direction on where to go during construction, horrible customer service! tried to speak to the manager about it and she had her “assistant “ cal !! no direction on where to go during construction, horrible customer service! tried to speak to the manager about it and she had her “assistant “ call me bad More

Did a great job on my car. Had to replace the engine and Hyundai warrantees the engine. They stand behind their warranty. Misty did an outstanding job of keeping me informed Had to replace the engine and Hyundai warrantees the engine. They stand behind their warranty. Misty did an outstanding job of keeping me informed where they were in the process. Actually found an engine and had the work done in a week. Much faster than expected. So far the car is running well. More

Had my Genesis for three years - what a great car. Enjoy every day I’ve driven it, Enjoy every day I’ve driven it, More

The people at the dealership were nice and friendly. I felt very welcomed and valued as a consumer. I felt very welcomed and valued as a consumer. More