Edmond Hyundai

First of all, I wanted to give a shout out to THE whole Edmond Hyundai family from the cleaning team up to the ownership. What beautiful facility you have. I’d like to first thank Jacob for reac whole Edmond Hyundai family from the cleaning team up to the ownership. What beautiful facility you have. I’d like to first thank Jacob for reaching out in the early stages of my looking at making a purchase of the Ioniq 5. Creating rapport is very important when making a major purchase of any kind and having that, made this purchase that much easier. Although you were busy with another customer, you trusted Habass to take care of me and he was funny from the get go and I knew then, that the process of my purchasing a Ioniq 5 was all but inevitable. I say this because I had also gotten approved for an auto loan on a used Ioniq 5 from an establishment I will not reveal because of my own will. Habass offered me to drive, but I insisted that I was good, so he offered to drive and we took it on a test drive. The Ioniq 5 already sold itself, but to hear how eloquently Habass described everything and how it worked while driving, which made things so much easier for me. He would literally go thru everything to make sure I understood before we got back to the dealership. He would ask me how I felt and I was honest and told him I like what I was seeing and that the car sold itself and I was definitely doing to buy. It was just a matter of buying that day or waiting till the next week. We get back to the office and he ask me about my trade which it got the info on it. I had done a trade offer from the Edmond website and told him what the offer was, but he wanted to get a more concrete trade value with my vehicle being there. Once back in the office and sat down, Habass asked me a few questions about what I was looking for, pulled out his paper and started writing down some information of mine and by this time Bryan came by and asked about the trade in and got my keys to get a full value. While he was gone Habass had gotten some information from finance on what it would take to earn my business. He explained everything to me about different options and what they mean. Bryan my man, I want to thank you for being so funny and down to earth and paying attention to my needs and wants after returning from getting the trade. You got the ball rolling after getting the information from Habass. The fact that you all worked your magic to even lower my payments from the original convo, is a REAL testament of working for the customer and earning their business. After going over the paperwork, we looked at a few numbers and asked if we can get this price range with payments, can we earn your business? About an hour later, Bryan comes back with good news and after we talked, I was giving my downpayment to go with the trade in and the rest is history. Next it was finance and Steven was absolutely awesome from talking to him the night before and getting the funds to him for the downpayment. He very knoweldgable of everything financial from warranties and explained all in full detail, so that he made sure I didn’t leave the dealership not knowing what I was signing for versus what wasn’t part of the deal. The prep team, thank you for making sure the vehicle was cleaned and fully charged when I took ownership. Jacob, I want to thank you for closing everything out, while walking me thru EVERY function of my Ioniq 5, making sure I was ok before leaving the dealership. You made the transition so much easier and the drive home was that much better, knowing I was giving top notch instruction on how everything worked. In closing, if you want a model of how a dealership is run and treats its customers with the utmost respect, attention to detail, their wants and needs, look no further than the Edmond Hyundai family. I promise you will be taken care of and if I could give 20 stars, I would. Not because I got a purchase from them, but because of how calm this dealership made me feel when I walked thru the doors. I felt no stress, no pressure at all and because of buildi More

Abbas did a great job working with us, I did expected to be a little bit faster the entire process, but they still did an excellent job. Thanks to Brian, and Luca who also helped us with the process! be a little bit faster the entire process, but they still did an excellent job. Thanks to Brian, and Luca who also helped us with the process! More

Lance was a great sales guy. I didn't know what I was looking for and had never owned a Hyundai before. He showed me the different models and features. And he was kind enough I didn't know what I was looking for and had never owned a Hyundai before. He showed me the different models and features. And he was kind enough to go over them again when I would get them confused. Very friendly and personable. Loved him so much! More

Horrible dealership! Was made an out the door offer on a used truck, accepted the offer. Then was called back and was asked for more money?? George the used car manager, Was made an out the door offer on a used truck, accepted the offer. Then was called back and was asked for more money?? George the used car manager, after he made the offer, then blamed GM for asking for more money. I asked for Nathan and Luke to call me so I could bring a check to pay in full. Nothing, no call from GM. I was lied to, disrespected and treated completely unprofessionally by this dealership. My word of mouth and social media platforms are going to be worth more than the $881 dollars that wanted after the offer was made to me. Horrible. More

We bought one vehicle on a Wednesday and was so happy that we went back and bought another one two days later. Jacob was our salesperson. He was attentive, knowledgeable and very accommodating. Steven that we went back and bought another one two days later. Jacob was our salesperson. He was attentive, knowledgeable and very accommodating. Steven our finance manager really looked after our well being in these transactions. Ask for Jacob if you are looking to buy. More

had a very bad experience with their service. They swapped our original key with a non-working key and wanted $450 to fix the problem. The salesman who sold the car won't help even after promis They swapped our original key with a non-working key and wanted $450 to fix the problem. The salesman who sold the car won't help even after promising that I won't have any problem with the service More

We had a great experience, and got exactly what we wanted (minus the interest rate lol) Good job! (minus the interest rate lol) Good job! More

They always treat you with courtesy. ..my first Hyundai purchased in 2016 end up it was a lease not a trade in purchase . Not pleased 😕with that. Felt I was deceived. Never would have ..my first Hyundai purchased in 2016 end up it was a lease not a trade in purchase . Not pleased 😕with that. Felt I was deceived. Never would have traded my car in for a lease.end story I paid the lease and now 🙃paying the rest on refinance because I like the car and felt like it would have been a waist if I hadn't I was retiring at that time......thanks for Reading!!! More

Aaron is an awesome help when it comes to helping with my vehicle he makes you feel informed on what’s going on vehicle he makes you feel informed on what’s going on More

Chance was absolutely amazing and ensured I knew exactly what I was getting and signing. He took his time to explain everything to me and offered snacks and water. Wasn’t pushy at all and made me feel safe what I was getting and signing. He took his time to explain everything to me and offered snacks and water. Wasn’t pushy at all and made me feel safe about my decisions. More