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Edwards Chevrolet 280

Birmingham, AL

3.7
809 Reviews

5499 US-280

Birmingham, AL

35242

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Showing 809 reviews

January 23, 2020

I will never buy another vehicle again from you you lied I will never buy another vehicle again from you you lied about the warranty I’ve spent over $7000 to fix the vehicle bad bad bad More

by Smokeman5
Recommend Dealer
No
Employees Worked With
Patrick McDonald, Keena Beavers , James Hurt
Jan 24, 2020 -

Edwards Chevrolet 280 responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Sincerely, Kevin Liles - General Manager - 205-951-6227

January 21, 2020

Best worker at chevyman he knows his stuff . Very professional and easy to work with, always doing was in the best interest of the customer. More

by Dawaynebrown
Recommend Dealer
Yes
Employees Worked With
Wesley Carter
Jan 22, 2020 -

Edwards Chevrolet 280 responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Kevin Liles - General Manager

January 13, 2020

Great service It was an awesome experience every time I have gotten an car it was horrible but he made it very easy I will be back More

by Bottolane123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McDonald
Jan 14, 2020 -

Edwards Chevrolet 280 responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Kevin Liles - General Manager

January 11, 2020

Your offer question my intelligence, $5000 higher on the same vehicle .The gimmick you use holding customers keys should be discontinued.I am very disappointed with your dealership performance, I will not r More

by joe.speights
Recommend Dealer
No
Employees Worked With
Doug Reid
Jan 13, 2020 -

Edwards Chevrolet 280 responded

Joe, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Kevin Liles - General Manager - 205-951-6227

January 10, 2020

Lavelle has been a great man to work with on a new car purchase. He went above and beyond to help me. I have and will recommend him to my friends. Overall best car buying experience in a long time!!!! More

by Kennethphillips003
Recommend Dealer
Yes
Employees Worked With
Lavelle Smith
Jan 13, 2020 -

Edwards Chevrolet 280 responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kevin Liles - General Manager

January 09, 2020

Johnathan Short is a great salesman that gave great service. I came in and traded my 2016 truck in on a 2019 and he worked with me in a professional and efficient manner. I will highly More

by mmcdaniel0301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Short
Jan 09, 2020 -

Edwards Chevrolet 280 responded

We cannot thank you enough for your wonderful review of Edwards Chevrolet-280 and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Kevin Liles - General Manager - 205-951-6227

January 03, 2020

The service staff is incredible! It’s super easy to schedule an appointment. TJ and Nick have been great to work with and he’s very professional! More

by mgs1291
Recommend Dealer
Yes
Employees Worked With
Laura Wilson, Nick Logan, TJ Cunningham , Matt Billions
Jan 09, 2020 -

Edwards Chevrolet 280 responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Kevin Liles - General Manager - 205-951-6227

January 03, 2020

Choose Mr. Doug Reid, and you won't regret it! Mr. Doug Reid helped me find the perfect Tahoe for me! He has a great personality, is very professional, and made the whole experience so much fun! More

by gagreer21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Reid
Jan 09, 2020 -

Edwards Chevrolet 280 responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Kevin Liles - General Manager - 205-951-6227

December 31, 2019

GM doesn't honor there warranty I purchased my 2018 Chevrolet Silverado LTZ June of 2018. Brand new and I was inform that I had a 36,000 bumper to bumper warranty. With in 2,000 mile More

by BILLYMCCLURG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheryl Frazier
December 31, 2019

GREAT SERVICE!!! I trust the service department just as I trust my doctor & I will not allow any other to service my vehicle. Thanks for ALL you do! More

by tracibs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val & Jennifer, Patrick McDonald, Keena Beavers , Sheryl Frazier, TJ Cunningham , Matt Billions, James Hurt, Jonathan Short, Wesley Carter, Robert Short, Lavelle Smith
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