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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

January 08, 2020

Great service! Dropped truck of and got it back when I needed it. They fixed all of the issues under warranty. Craig was great to work with. More

by clay
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

We appreciate your kind words, Clay. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

The best service department I have ever visited. Scott kept me informed from drop off to finish. Excellent customer service and turn-around time! Thanks. More

by Mzbosslady
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you for putting your trust in Edwards Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Scott was fantastic!! I appreciated all the help he provided. Being new to the area it was wonderful to establish a relationship with someone to take our truck to in the future! More

by amylynnsb6
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Hello Amy and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Excellent service: I had an issue with a seat belt buckle and they didn’t have the part there so they drove me to work and picked me up after a few hours once it was done! More

by MATHJEANNIE
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

I got my oil changed and my tires rotated. The service department personnel are always friendly . Craig always takes care of me. It’s great when I pull up and I am greeted with Hello Mrs Shelton. Craig a More

by Shelton, Sheila
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Shelton, thank you for sharing this great feedback with us. We feel our service department is what makes Edwards Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Scott was great!!!! Took great care of us and gave great advice. Highly recommend Edwards to all my friends. Will use them again....great job More

by philip.crane
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

We cannot thank you enough for your wonderful review of Edwards Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

I have always had great service at Edward’s Chevrolet. Our service representative, Scott, does a great job of keeping you informed on the status of your repair. Definitely recommend them for servicing yo More

by brian0717
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Brian, thank you for sharing this great feedback with us. We feel our service department is what makes Edwards Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 03, 2020

Great Service Great service from the moment I arrived. Salesman really made things happen . Very happy with my car and the price. Also I will happily recommend sale More

by JASMINEGIVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert
Jan 03, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Brandon, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 03, 2020

Professional and quality services Thad was very professional and and explained in detail any questions that I presented .He outlined each vehicle I inquired about and gave me great rec More

by ALTEE06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Jan 06, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thad, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 02, 2020

A+ Dealership I have nothing but positive comments about this business. I purchased from them over the phone. The salesmen and managers were nothing short of great. More

by Roll Tide!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Jan 03, 2020 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon.Thanks again. ~Marty Phillips, General Manager

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