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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

January 02, 2020

Good people that care John and Judson were very nice and attentive to my needs. They have been following up to see if I am satisfied. That’s good customer service More

by TRUJO.55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judson, John
Jan 03, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating and kind words! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

December 30, 2019

Great Customer Service This is the 4th car I have purchased from Edwards Downtown and as usual I got a great deal, customer service and a wonderful Salesman. I would recomme More

by DROWE204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judson, Marty Phillips, Terrance Wray
Dec 31, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Your recommendation means the world to us and your complete satisfaction is extremely important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 30, 2019

Quick and friendly Transmission failed on my way home from work. Had vehicle towed to Edward Chevrolet for service. Very little wait time on diagnosis. Service was great More

by Pdgates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 31, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! It is great to hear everything was done quickly and to your satisfaction. Thanks again. ~Marty Phillips, General Manager

December 30, 2019

Recalls and truck issues Everyone was great , starting with Scott in service and everyone who was Involved . Still having one issue that need to be corrected but it not a serv More

by NMEANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 31, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 26, 2019

Great service I always receive great service at Edwards Chevrolet Downtown. I have purchased two vehicles from this location and always bring my vehicle to this lo More

by Redrockgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 29, 2019 -

Edwards Chevrolet Downtown responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 25, 2019

Fender repair Wade was helpful and got my car back to me in a timely manner. The staff was friendly. Would recommend this service source to others. More

by PamelaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Dec 29, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 24, 2019

I got a front end alignment I went in for an alignment and was NOT able to use the coupon they sent in the mail to my home with my name on it. The excuse was because it was the h More

by Denise214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 29, 2019 -

Edwards Chevrolet Downtown responded

Denise,we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 24, 2019

I had had great Experience buying my truck and getting it se Edward Chevrolet is great place to buy and get your vehicle service. I can in to get my oil changed, 3 recalled and I was in and out in no time. More

by GREGORYJOHNSON1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Scott Mckee, Terrance Wray
Dec 29, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 22, 2019

Excellent Because I have received great service from them with the other vehicle that I had service there If my friend needs a car l will More

by Jtkjnsbl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Craig Avant, Scott Mckee
Dec 23, 2019 -

Edwards Chevrolet Downtown responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 20, 2019

Chevrolet 2017 Tahoe-Butler Let me start by saying the Service Dept at Edwards Downtown is top notch! We’ve had many electrical and theft sensor problems with our Tahoe. Mr. Avan More

by Pdavidbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 23, 2019 -

Edwards Chevrolet Downtown responded

David, Edwards Chevrolet would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Marty Phillips, General Manager, 205.716.3323

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