Edwards Chevrolet Downtown
Birmingham, AL
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Sherman's Service I always enjoy going to the dealership to get my car serviced. I know that it will be done correctly and in a timely manner. I always enjoy going to the dealership to get my car serviced. I know that it will be done correctly and in a timely manner. More
Too much of a hassle from financial department. Too much ! Mr. Terrance Wray was the only one at Edward's that made me and brother feel welcome and that we weren't being untruthful bout our information. Mr. Terrance Wray was the only one at Edward's that made me and brother feel welcome and that we weren't being untruthful bout our information. More
Excellent service and professional.Vehical serviced in a timely manner.Scott was friendly and reviewed my auto diagnostic report completely and reviewed each s service and professional.Vehical serviced in a timely manner.Scott was friendly and reviewed my auto diagnostic report completely and reviewed each section throughly. More
Exceptional Service. Always a pleasure. The service I received was excellent. friendly, courteous and professional. I will always be a returning customer. Timely service provided, they make The service I received was excellent. friendly, courteous and professional. I will always be a returning customer. Timely service provided, they make you feel comfortable. More
Excellent Service! Best customer service I’ve ever had at a car dealership service department. Would most definitely recommend to anyone that demands great customer serv Best customer service I’ve ever had at a car dealership service department. Would most definitely recommend to anyone that demands great customer service. Thanks Jonathan! More
Edward Chevrolet converse with me and let me know just what Edward Chevrolet is for real true to their word. I would not go anywhere else they do everything possible to make things right go see. Edward Chevrolet is for real true to their word. I would not go anywhere else they do everything possible to make things right go see. More
Edward Chevrolet is the place to go for quality vehicle and The experience at Edward Chevrolet was great .They made sure that I was able to get a very nice truck and was satisfied . Thanks Chevy Man The experience at Edward Chevrolet was great .They made sure that I was able to get a very nice truck and was satisfied . Thanks Chevy Man More
Scott is the BEST! Always feels like a trusted neighbor when I leave my vehicle to be serviced. Shout out to the shuttle service also. I make it to work on time, and I l Always feels like a trusted neighbor when I leave my vehicle to be serviced. Shout out to the shuttle service also. I make it to work on time, and I love a good story. Reminds me of my dad. Thanks for all that you guys do. More
Waiting game Scheduled a 7 AM appointment for a recall on my vehicle. Dropped my vehicle off for the appointment. Didn’t hear anything by 12:30 Pm, so I called. Th Scheduled a 7 AM appointment for a recall on my vehicle. Dropped my vehicle off for the appointment. Didn’t hear anything by 12:30 Pm, so I called. They hadn’t even started yet. The service Didn’t get completed until 4:30 PM. Was told that setting an appointment only gets you “in” with the service advisor. Had another vehicle there last week for the same recall and was in and out in 2 hours. Was told it was luck of the draw on when it gets serviced. Dropped my vehicle off at 7 AM for a service appointment of tire rotation and oil change a week earlier. There was no communication with this visit either, so at 2 PM I returned to the dealership to see what was going on. Service was completed, but no call to tell me this. This is when I was told about the recall and that they had parts in to fix it. So not only could they have fixed it then, I had to again come back. The service advisor stated “he should have been paying better attention” as the paperwork was sitting on his desk. . I stated that a little communication would have been nice To what was going on, and was told that “he didn’t have time to call all his customers, and that he sees over 45 people a day”. Go ahead and block your whole day off if you need any service done here. More
Great service department!!! Awesome service department! Scott took the time to listen to my concerns. Our truck was ready when promised. He even held the door open for my wife wh Awesome service department! Scott took the time to listen to my concerns. Our truck was ready when promised. He even held the door open for my wife when she was loading the car seats. More