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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

April 17, 2019

Recall Truck had a recall on a component of the transfer case and once repair was completed we started getting a service 4 wheel drive notice on dash and 4 w More

by JOELCHAFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks so much for letting us know about your concerns with this visit. As you know Marty is always here to handle any problem that may arise and it is always our goal for you to be completely satisfied with every visit. Thanks again. ~Mary Kay Graham, Customer Relations Manager

April 17, 2019

Awesome sales team The sales team at edwards is awesome. Jonathan and Marty have done a great job helping us find and get into a truck that we just fell in love with. More

by JOELCHAFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Jonathan Hollman
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

We are so glad that you were able to get the truck that you love. Your complete satisfaction is always our top priority. We look forward to seeing you again. Always let us know if there is anything we can help you with when you are here. Thanks again. ~Marty Phillips, General Manager

April 16, 2019

Excellent service The maintenance people are always very helpful and nice. They explain the process in a way anyone can understand and complete the work in a reasonable More

by COLLINSACHELSEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude S McKee
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 16, 2019

Jonathan Cushen was great! Came in for an oil leak on a 2017 car, Jonathan took great care of me. They had a shuttle to take me to work. Great communication! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! Your wonderful feedback and rating mean a lot to us. We look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

April 15, 2019

Oil Change and warranty work Scheduled my appt to have my oil changed and some minor warranty work done. Delivered my truck and the work was completed correctly and on time. Servi More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! Your recommendation means so much to us. We look forward to your next visit. ~Marty Phillips, General Manager

April 15, 2019

Awesome service Scott in the service department is awesome. His knowledge is just untouchable. I have to give a high 5 to the entire department even Ms Bonita the cas More

by Toya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason works with Scott and Bonita, Scott Mckee
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! Your complete satisfaction is very important to us. Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

April 14, 2019

Go Chevrolet Brought my Camaro in and it was evaluated quickly, recieved a rental car, on my way in 4 days. I would bring my car back. More

by NYFAB58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thanks again. ~Marty Phillips, General Manager

April 14, 2019

Good experience I had called prior to arrival about a 2017 Silverado pick up truck I had found online. When I arrived, the manager was waiting and immediately assign More

by BRADARM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Apr 18, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation is extremely important to us. We truly value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

April 12, 2019

I am very Satisfied!! My time at the dealership was a good one. Everyone was very polite and professional. I am happy with my choice, this is my second vehicle from Edwar More

by Chicago/74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Apr 29, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~Marty Phillips, General Manager

April 11, 2019

Tire Service The service experience was very professional and excellent. I was able to get in and out in a timely matter. Thank you so much for all of your help! More

by Ms. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Apr 11, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. ~Marty Phillips, General Manager

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