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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

April 02, 2019

Excellent service experience This is the second time Edwards Chevy provided routine maintenance and one other time they provided a warranty repair. Every time I received excellen More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 08, 2019 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. ~Marty Phillips, General Manger

April 01, 2019

Excellent customer service While the projection for my car repairs went a little longer than expected, the customer service was impressive. Prompt replies and quick solutions fo More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitson, Scott, Wade Ferguson
Apr 08, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! Thank you again for taking the time to let us know how we did. We hope you have a great day! ~Marty Phillips, General Manager

April 01, 2019

Friendly Service I had a short turn around time to get an oils change before my next long trip. I talked to service and they said they were booked but would see what t More

by WZONKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Apr 08, 2019 -

Edwards Chevrolet Downtown responded

Hello, we are glad we could help! We're glad everything was completed quickly and to your satisfaction. Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 31, 2019

Excellent service Mike King was great to deal with. He was helpful and knowledgeable. He was friendly and honest. We could not have had a better experience. More

by Stacy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Underwood, Mike King
Apr 01, 2019 -

Edwards Chevrolet Downtown responded

Stacy, thanks for letting everyone know about the great job Mike did for you at Edwards Chevrolet Downtown. We truly value your business and look forward to seeing you again when you are ready for service on your vehicle. Thanks again. ~Marty Phillips, General Manager

March 29, 2019

Great Service! Everything was great! Wendell Gover was an awesome salesman and got me the best deal. He was very concerned and committed to helping me get into my ve More

by Darrius M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Underwood , Wendell Gover
Mar 29, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We truly appreciate your recommendation and are happy to have you as a member of the Downtown Edwards family. Thanks again. ~Marty Phillips, General Manager

March 29, 2019

Quick and easy process I saw a used truck online and went to the dealership. Very Ron Jones was very pleasant and easy to work with. Came back next day with a check and wa More

by TYLERBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
Apr 01, 2019 -

Edwards Chevrolet Downtown responded

Our entire team works hard to be sure that you get the best vehicle and deal to suit your needs. We hope you love your new truck and we look forward to seeing you when you are ready to have it serviced as well. Thanks again. ~Marty Phillips, General Manager

March 29, 2019

Sale of the year Jonathan was AMAZING!!! He was very accommodating and he came up with an awesome deal with an awesome car that has great features. Thank you for my 2 More

by Geneva Trusser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Apr 01, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to give Jonathan and the sales team here at Edwards Downtown this great rating and review. We are happy to have you as part of the Edwards Downtown family and hope to see you again soon. Thanks again. ~Marty Phillips, General Manager

March 28, 2019

Well taken care of Felt like there was a problem, they listen, actually rode in the car with me to see what it could be, and took great care of me. More

by Dfsanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 29, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown. We truly value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 28, 2019

Mr . King and management were excellent.? They were patient, I had a great experience at Edwards downtown. I am a returning customer. I have friends that use Edwards because Mr. King makes everyone feel like a More

by WATKINHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Mar 29, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. We are certainly glad that Mike made you feel like the valued customer that you are. Thanks for being a continued part of the Edwards Downtown family! ~Marty Phillips, General Manager

March 28, 2019

Outstanding experience Mike King, I believe, did an outstanding job, good customer appreciation, and the vehicle was a good sale. He was very helpful before and after the sa More

by flf8849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Mar 29, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! Your complete satisfaction is of utmost importance to us. We look forward to helping you and your friends with all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

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