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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

March 22, 2019

Bittersweet experience I appreciate the professional service of the staff but it was very frustrating waiting to be contacted about the status of vehicle. Overall I was just More

by Bittersweetcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan in the service department
Mar 25, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again.~Mary Kay Graham, Customer Relations Manager

March 21, 2019

Very kind service I would recommend any Chevy owner to Edwards Chevrolet. They are knowledgeable about their products. Edwards chevrolet has been quite great to me thu More

by Denise214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 22, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review. Your recommendation is truly appreciated. We look forward to your next visit. Take care and thanks again.~Marty Phillips, General Manager

March 18, 2019

New car purchase Mr. King was awesome. He was very patient with me. He met my needs for transportation. I believe my trade was fair. Mr. King went above the call t More

by WATKINHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kings manage was very patient and helpful. I forgot his name sorry, Mike King
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review and for highlighting Mike King and the great job he did for you. We are happy to have you as a member of the Edwards Downtown family and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 18, 2019

Very Satisfied The sales team is very committed to customer satisfaction. This was a no frills experience which is what i was looking for. They were to the point, go More

by dandjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Mar 22, 2019 -

Edwards Chevrolet Downtown responded

Hi, we appreciate your kind words and excellent rating. We want all of our customers to have the same type of experience that we would want to have. We look forward to helping you and your friends with all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

March 18, 2019

Great experience! Great buying experience! Everyone was so nice and made buying a new vehicle a very pleasant experience. Our salesman, Troy Powers, went above and More

by S Manning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Mar 22, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your great buying experience with Troy at Edwards Chevrolet Downtown. We really appreciate your kind words and recommendation. We hope to see you and your friends for all of your vehicle needs. Thanks again. ~Marty Phillips, General Manager

March 17, 2019

It was great It was a great service and I was treated real nice. The customer sevice was great and I was there for no more than a hour. I'm glad I went More

by Niecy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great star rating. Your complete satisfaction is very important to us. We are happy that everything was done quickly and to you satisfaction. We look forward to your next visit. ~Marty Phillips, General Manager

March 15, 2019

Wendell Gover was a very good salesman. Compared to other dealerships, very professional employees, was not rushing, explained what each automobile offered and answered all questions that wa More

by CCOOPER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Wendell Gover
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review for Wendell and the sales team here at Edwards Chevrolet Downtown. It is always our goal to treat everyone as we ourselves would wish to be treated. We truly hope you love your new vehicle. Thanks again.~Marty Phillips, General Manager

March 13, 2019

Mr. Mose Williams was an excellent car salesman Mr. Mose provided excellent courtesy and knowledge towards my wants and needs pertaining to what vehicle i set my eyes on. I would refer any and every More

by Williams, Jasmine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about the great job Mose did for you in your purchase process. We hope you love your new vehicle and look forward to seeing you when it is time for your first maintenance. Thanks again.~Marty Phillips, General Manager

March 12, 2019

Very good service Very good service and positive attitude with me as a customer will keep updated when the other head light comes in good service. With this More

by Efowler@jcceo.org
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Mar 12, 2019 -

Edwards Chevrolet Downtown responded

Hi there, we are very happy to have provided you with such a positive experience! We truly value your business and look forward to your next visit. Thank you! ~Marty Phillips, General Manager

March 12, 2019

Tahoe Repair Scott McKee was a pleasure to deal with. I was considering multiple repairs and he helped me through the entire process. I agreed to make additional r More

by Tahoeguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great rating and review. We are truly happy that Scott was able to assist you in getting all of the needed repairs handled and we look forward to your next visit. Thanks again.~Marty Phillips, General Manager

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