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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

August 31, 2017

Awesome I have never had a better experience buying a car in my life. It was worry free and I didn't have leave my job.Thad bought the car to me made everythi More

by Overjoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Aug 31, 2017 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about your great experience with Thad Cole here at Edwards Chevrolet Downtown. This is just how we want every customer to feel. We always want buying a new vehicle to be a stress free event. Thanks again~Marty Phillips, General Manager

August 31, 2017

Great experience will come back anytime I will advise anyone to by a car from you guys. Thaddeus was a great salesman he helped me out to find and make sure what car I wanted and made sure i More

by Lisa.bmcgroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Aug 31, 2017 -

Edwards Chevrolet Downtown responded

Lisa, thanks for taking time to give Thad here at Edwards Chevrolet Downtown this great review. We sure hope that you love your new car and we welcome you to the Edwards Chevrolet family! Thanks again~Marty Phillips, General Manager

August 31, 2017

My Overall Experience Was Excellent! I would like to thank LeNorris for being so nice and patient. He was very attentive and made sure everything was just right for me. He even came to he More

by Antoinette Pittman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean W, Norris Underwood
Sep 06, 2017 -

Edwards Chevrolet Downtown responded

Thanks Antoinette! It means so much to us here at Edwards Chevrolet Downtown when our customers let everyone know about their car buying experience. We are glad that you had the opportunity to work with LeNorris and Sean and that you are now riding in style! Thanks again~Marty Phillips, General Manager

August 28, 2017

Thad is the BEST! My experience from the beginning to the end was exceptional. I've bought several vehicles and this experience was all different. Thad is the BEST! More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Aug 29, 2017 -

Edwards Chevrolet Downtown responded

Stephanie, thank you for taking time to let everyone know about the great experience you had with Thad here at Edwards Chevrolet Downtown. We hope you love your new vehicle and we look forward to helping you with all of you vehicle needs now and in the future. Thanks again~Marty Phillips, General Manager

August 23, 2017

A pleasure doing business with Edwards Chevrolet downtown My daughter and her family have bought their vehicles at Edwards Chevrolet downtown location for over 15 years now, so when I lost my Chevy truck to a More

by RayS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scott, George Campbell
Aug 24, 2017 -

Edwards Chevrolet Downtown responded

Thanks for letting everyone know about your great experience with George here at Edwards Chevrolet Downtown. We really appreciate customers that bring us their friends and family members, a big Thank You to your daughter as well. We look forward to helping you with all of your vehicle needs now and in the future. Thanks again~Marty Phillips, General Manager

August 22, 2017

Pain free and easy Wendell and Terrence were so helpful in not only getting approved on MY truck but also making the process so easy and simple. I am very happy with the More

by Adscott1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Aug 22, 2017 -

Edwards Chevrolet Downtown responded

We are so glad that you had just the experience that we like to give all of our customers. Thanks for taking time to let everyone know how easy and nice it is working with Wendell and Terrance at Edwards Chevrolet Downtown! Thanks again~Marty Phillips, General Manager

August 22, 2017

Come to buy a car, leave feeling like family Ok, so....we received a letter in the mail from Edwards Chevrolet with some great deals so we called, made an appointment and off we went even though More

by NewTraxFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Williams, Insurance and John Novak, George Campbell, Dewey Allen
Aug 23, 2017 -

Edwards Chevrolet Downtown responded

Thanks so much for the great review and we are extremely happy that you got "lost" here! We hope you love your new Trax and we look forward to having you as part of the Edwards Chevrolet Downtown family for a very long time! Thanks again~Marty Phillips, General Manager

August 14, 2017

2017 Tahoe purchase Great experience buying this vehicle. George Campbell was super and has superior product knowledge. I would certainly recommend George and the dealers More

by Margaret 2017 Tahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scott, Marty Phillips, George Campbell
Aug 14, 2017 -

Edwards Chevrolet Downtown responded

Thank you so much for the review and your business. It was absolutely a pleasure serving you. Please let us know if we can assist you in the future with any automobile sales or service needs.

August 14, 2017

Unprofessional Salesman with Thad August 14, 2017 TO WHOM IT MAY CONCERN: This is one letter I thought I would never have to write about, Edwards Chevrolet. Starting from the Begin More

by jwilliamsjr66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 15, 2017 -

Edwards Chevrolet Downtown responded

We are sorry that you do not feel that you got the VIP experience that we try to give every guest. Some of the facts you included in your review do match the accounts from our staff. Please feel free to call me and discuss. If there is a way to assist you in overcoming the negative equity caused by your frequent trades and damage to your vehicle, we will certainly give you any available options. Thanks, Marty Phillips, General Manager 205-716-3323.

August 13, 2017

1 of the best car experiences Jonathan Hollman and Terrance Wray; are two of the best car salesmen. I called Terance Wray, gave him some extreme demands; around 11a; Mr. Hollman More

by kjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Terrance Wray
Aug 14, 2017 -

Edwards Chevrolet Downtown responded

Thanks so much for the great review! We are glad that Terrance and Jonathan were able to work with you and get you the vehicle you wanted. We are happy to have you as a member of the Edwards Chevrolet Downtown family and look forward to helping you with all of you vehicle needs. Thanks again~Marty Phillips, General Manager

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