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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,343 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

October 20, 2021

Very good service Tanya is a good representative. She made sure my car was right More

by CRADFORD1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya, Wendell Gover
Report | Print
Oct 21, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Helpful
October 19, 2021

Great service went above and beyond. Jordan is excellent. Will be my mechanic going forward. More

by Cardwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Oct 21, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

Helpful
October 18, 2021

Good quality work. I've been using Edwards Chevrolet for over 20 years. I wouldn't buy a car from anybody else. More

by KIMBROUGH39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 20, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. The Edwards Chevrolet Team

Helpful
October 18, 2021

Service was prompt and good. Thanks! Mrs. Warmly, very nice and helpful with gettung me in. More

by User-b29342565c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Warmly
Report | Print
Oct 20, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

Helpful
October 16, 2021

Mr.Terrance Wray did an outstanding job locating and selling me a new vehicle. He was efficient and professional. More

by VCDUNGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Coleman…5 stars, Terrance Wray, Ivan Miller
Report | Print
Oct 18, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

Helpful
October 15, 2021

Top notch organization from start to finish. They made the process very easy and took care of me More

by MJACOB0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scott and Tyrone Sigley
Report | Print
Oct 18, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

Helpful
October 13, 2021

Mike was great! We got to the dealership late on Saturday at no time did we felt rushed.He explained everything about the car. The hole staff was great. More

by LUTHER2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 13, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Helpful
October 13, 2021

Very satisfied with the overall process. I will return in the future if I decide to purchase another car. More

by TISLGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Report | Print
Oct 13, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

Helpful
October 12, 2021

Love the customer service from beginning to end. Shout out to the maintenance crew too just awesome More

by DRENFROE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Craig Avant
Report | Print
Oct 13, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

Helpful
October 11, 2021

Need to rotate cars tires even if they has a tire purge . Need to change More

by JARRELLBROWNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Oct 11, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

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