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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

September 24, 2021

Amazing service! Drove from Georgia to purchase a new vehicle. Absolutely amazing! Dewey and George arrived early to meet me and thoroughly explained everything. More

by C JACKSon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Sep 24, 2021 -

Edwards Chevrolet Downtown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Edwards Chevrolet Team

September 24, 2021

Very helpful, very informative and professional. I highly recommend Edward’s Chevrolet to for new car,used car and service needs. More

by mtgbanker1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 24, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

September 22, 2021

It was a wonderful experience. Judson was very thorough and helpful to all the questions. And he also was extremely helpful, friendly, and very friendly, If I were to buy another one I would ask for him an More

by terricop2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Sep 23, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

September 21, 2021

Everything was quick and easy. All people involved were very helpful and kind. Will come back and do business again. More

by REINM001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Terrance Wray, Judson Halbrooks, Jonathan Cushen
Sep 22, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

September 21, 2021

Rachael was the best, i I enjoyed working with her, she really worked with me to get the best deal, More

by DanaLBratton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Ridlehoover
Sep 22, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rachael, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 21, 2021

Excellent customer service from the service advisor to the check out window even when I made my appointment over and above More

by Felecia.sanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley
Sep 22, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 17, 2021

GREAT JOB!!! Ivan & Terrence, you both are very professional Salesmen, I will recommend you to all of my friends and family. My God continue to Bless you! Ms. Hardwick More

by delwynhardwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray, Ivan Miller
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

September 17, 2021

Great job for showing me how to shift gear new wheels correctly plus synching phone More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Novick, Adam Robinson, Wendell Gover
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Edwards Chevrolet Team

September 17, 2021

The customer service was not at it's normal high level that I have come to receive and expect when I do business here. The person I was assigned to was not there at my scheduled drop off time and I was le More

by DANNETTE03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 20, 2021 -

Edwards Chevrolet Downtown responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mary Kay Graham, Customer Service Manager

September 17, 2021

The shop was very professional and they made sure to have me out of the shop on the time with fashion. I will we are returning customer. More

by jackie.b363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! The Edwards Chevrolet Team

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