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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

September 17, 2021

Wendell went above and beyond to help me get this vehicle. I am very impressed with his role that he plays while working with this company.. Thanks More

by CMITCHELL39421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Wendell Gover, Terrance Wray, Gary Varner, Jonathan Cushen
Sep 20, 2021 -

Edwards Chevrolet Downtown responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Edwards Chevrolet Team

September 16, 2021

I will remind two all my friends so they can experience the courtesy that I got More

by SANDRAB0320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Don Lyles
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

September 16, 2021

I drove from Georgia to purchase my new vehicle. They had everything ready and provided excellent customer service. This was an absolute great experience. They even arrived early to meet us there. More

by C JACKSon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 16, 2021

Great I don’t have time to write 15words I’m at work thank you More

by JOE.BELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 16, 2021

Great Job team!!!!!!!!!! You all rock. Keep being great. Look forward to working with you again. More

by CHNASH04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 16, 2021

I had an insurance claim and Johnathan handled it exceptionally. The repair was awesome and the time to repair the car was quick. They did an outstanding job. More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

September 16, 2021

Dealership from a sales perspective is great Some parts of service department are lacking .Information about the status of the repair and schedule for when it wouldn’t be ready was not good at all. More

by Jackd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Jack, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Mary Kay Graham, Customer Service Manager

Sep 17, 2021 -

Jackd responded

Sure Call my cell 205.531.2159

September 16, 2021

There great I’ve bought several trucks there and I have never had any problems or issues with anything More

by BOOGIE6779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Edwards Chevrolet Team

September 15, 2021

I really enjoyed and appreciated the friendly and professional environment. I didn’t have to spend all day. I am really enjoying my car. Rachel has a wonderful, professional and friendly personality. More

by ATHAHOLLOWAY39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Craig Avant
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rachael, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 15, 2021

Excellent work I am very please with the bodywork performed on my truck would recommend Edwards Chevrolet body shop to all my friends More

by wwsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick McDaniel
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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