Back

Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,343 reviews

September 15, 2021

I've been using Edward's service dept. for 21 years and I've been using Edward's service dept. for 21 years and the service has been excellent. More

by wsojourner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel and Jonathan Cushen
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 15, 2021

They have good people that care about the service they provide. Friendly service and timely service each time I am there. Coffee provided in the waiting area. More

by CASTLEBATCAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female with 5 star service
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 15, 2021

My experience was great! I am truly happy with my vehicle and I will be back to purchase another!!! More

by HARRISJ26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael Ridlehoover, Terrance Wray
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

September 15, 2021

Great people!! Love working with the salesman and the service department! The only place we buy our cars! More

by MISSYF0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 14, 2021

Very pleasant and professional. They were fast and quick. I would definitely be back for service. More

by SISTASEARCY18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 15, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 14, 2021

Excellent service. Professional, friendly, thanks Terrance and Thad. They both got me thru the whole process of buying a car smoothly. More

by KERRYANDSAM2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Terrance Wray
Sep 15, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Terrance and Thad, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 10, 2021

They are always professional well I'll call to make my appointment when I show up there always professional when I'm waiting for my car it's always at a timely manner they do great work More

by Oliviawesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady or gentleman the answer the phone direct phone calls to the lady who makes the appointments the lady at the payment station, Jonathan Cushen
Sep 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 09, 2021

Great service, great service - getting serviced here for over 20 years. All employees are very professional and concerned about your satisfaction . Will be back again More

by dallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Sep 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 08, 2021

Excellent experience! Best trade-in price and customer service. Helped me get the truck I was looking for and fit it within my financial parameters. More

by Bamagrad08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Sep 08, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

September 08, 2021

Everyone was friendly and accommodating. Even the shuttle driver was pleasant. I was expecting my car to be ready at lunch, and it was done much sooner. More

by ROZ958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Campbell, Jonathan Hollman, Craig Avant
Sep 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

...
55
...