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El Cajon Mitsubishi

El Cajon, CA

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345 Reviews

247 El Cajon Blvd

El Cajon, CA

92020

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Showing 345 reviews

February 26, 2024

Very unprofessional, lack of communication with customers, poor service skills etc etc etc etc etc. More

by ianmcc90
Recommend Dealer
No
Employees Worked With
Matt Boston
September 19, 2022

This dealership made it easy for me to obtain the exact vehicle I was looking for. More

by sherf9ers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, bob zand
February 27, 2022

I have been working with Bob in finance trying to figure out a purchase for a down payment I can afford !! Great guy and I hope I can come up with some money for the down!!! More

by Paul “Steve” Jepson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob zand
February 25, 2022

Well Bob (finance) has been very helpful trying to get me financing. Good Customer Service !! More

by Paul “Steve” Jepson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob zand
December 26, 2020

The worst dealership in all of San Diego. I’ve never met a staff less concerned with anything about your vehicle the second you drive off their lot. Service department is terrible they’re not they’re to hel More

by johnny.abdulahad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department and parts.
October 31, 2020

Chad wanted more down payment before checking my credit score. For a $7000 car, a good credit score. I don't think more than $1500 is needed for a down payment. Check my credit score, run the numbers and I More

by Cereso1996
Recommend Dealer
No
Employees Worked With
Chad Houtchens, Sasha Bagheri
September 27, 2020

Cant say enough about their salesman "Wally" customer service, Annie and the owner. We had a couple of issues and they were on it so fast. They did not pressure us into buying anything and let us move More

by scoobydoo7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The owner and Annie., Wally Sibou, Chad Houtchens
July 30, 2020

Understanding, fast and friendly! Great experience with El Cajon Mitsubishi. The sales person I worked with "Wally" was a very nice guy who went out of his way to help me with the purc More

by callaghanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Sibou
February 15, 2020

I’m very unhappy with the service here. I’ve been going here continuously for about 8 years or so, why? I don’t know. Every time I go and get a service I receive my car back in a a different condition. Ei More

by Seanmatos90
Recommend Dealer
No
Employees Worked With
Service
Feb 17, 2020 -

El Cajon Mitsubishi responded

Hi Sean. I am sorry to hear you have had so much trouble over the past servicing your vehicle here. I just purchased the store and have made a lot of changes. We'll reach out and see if there are some scratches etc that we can take care of for you. We have newly trained detailers that are top notch and can cut polish scratches. We have also implemented a streamlined digital check in process that brings transparency to the servicing process and documents the condition of the vehicle at check in, so we can ensure we deliver it back without any additional scratches. We also offer a complementary wash with all services if clients have time. We value your business and look forward to exceeding your expectations.

December 31, 2019

Rear Brake Light I brought in my Mitsubishi car for service because the rear brake light on the right side wasn’t working. It was the bulb so I had them change it. It More

by pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Boyd Breise Jr
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