El Cajon Mitsubishi

As a retired and 100% rated disabled veteran I made the long drive from north county, San Diego to El Cajon Mitsubishi and found a gem of a dealership. From the general manager Chris Pozek to Joe Raymond, long drive from north county, San Diego to El Cajon Mitsubishi and found a gem of a dealership. From the general manager Chris Pozek to Joe Raymond, sales staff; Avery, Abe, Mike, and finace folks; Tracy and Chad my experience was phenominal. They got me into an affordable truck still under factory warranty and with an interest rate that was the lowest I've had since Chapter 7. I would buy from them again in the future! More

They are the worst-of-the-worst to ever run a car dealership, using the kind of tactics that give car dealers a bad reputation. (1) The salesman actually hung up on me after I asked why I need to tal dealership, using the kind of tactics that give car dealers a bad reputation. (1) The salesman actually hung up on me after I asked why I need to talk to him again after I provided all the details to someone else, who placed me on hold, regarding a specific car I was looking for. (2) It turned out he was Chris, the General Manager. (3) Someone else called me back, saying he was the "General, general, general, general manager." I kid you not, that's what he said, and said I wasn't treated right, and that I should come in. (4) When I arrived, of course they didn't have the "loss leader" car I wanted to see. (5) They stated they will beat the best price offered by any other dealer by $500. (6) The final price they offered was $1200 more than their advertised price (they can't even honor their own price?), but nowhere near the price offered by another dealer. I have much more detail, but why bother? These people shouldn't be in the car business. I just wasted 3 hours of my precious day. By the way, this is a REAL review, unlike some others you might read. More

My wife and I went into El Cajon Mitsubishi and we were completely amazed with our experience. We have never had such an easy, personalized car buying experience in our lives. We had just come from anoth completely amazed with our experience. We have never had such an easy, personalized car buying experience in our lives. We had just come from another dealership looking at a 2013 Outlander Sport and we were on the fence about the cost and our salesman. I called Chris at El Cajon Mitsubishi, who happens to be the GM, around 8:50pm on a Wednesday night, when the dealership closed at 9:00pm, and he said to come on in and he will stay until 2:00am if need be to make sure we were satisfied with the vehicle we wanted to purchase. We almost did just that. We ended up being in the dealership until a little after midnight only because we had such a great time visiting with our sales associate Alan and the GM Chris. We ended up eating dinner with the office since we did not have the opportunity before venturing into dealership. They, unfortunately, did not have the exact vehicle we decided on however they were able to locate one elsewhere and Alan went to pick it up and drove it personally in order to have it delivered for us within two days. Not only did we get the vehicle we wanted we also did not have to haggle with the price because they put their best offer on the table to begin with and it beat any offer we had received previously. Their main concern is the customer’s satisfaction not only with the vehicle but with the service they receive; definitely no games here at this dealership. We were very impressed and, as a result, I will never buy a car anywhere else! We even brought a friend along with us who also owns a Mitsubishi and he has now changed his preferred service location to El Cajon Mitsubishi due to the exceptional service we received. Thank you El Cajon Mitsubishi for such a great car buying experience and we look forward to seeing you at least every 3,000 miles. More

I am writing you to let you know about the excellent service I recieved from the gentlemen in your service department. Both Chris and James have a high level of customer service and technical skills tha service I recieved from the gentlemen in your service department. Both Chris and James have a high level of customer service and technical skills thah make them far above average. I recently bought a 2005 Mitsubhishi Outlander and needed to get a variety of small issues taken care of right after I purchased the car. After I first called your Service Department, I was impressed by how polite and friendly both Chris and James were over the phone. Then, when I needed to come in that same afternoon, Chris made sure to fit me in. Later, after I arrived, while Chris was taking care of my repair issue, James looked up my VIN in your system and found a recall issue with a cooling fan that needed to be taken care of. If he hadn't done this, I would have never known it existed. This is the type of service that a customer really appreciates. Both these guys are friendly and personable as well as on top of taking care of business. I went to your dealership three times in one week and every time they went out of their way to be sure that all of my issues were taken care of. We made sure to crack a few jokes along the way to make the fact that I was paying out extra money right after purchasing a car, a little less painful. So, when it comes time for Chris and James review, bonus or increase, please know that you have two great employees, who are an asset to the community who frequents your busines. I also hd a great service form David in parts and Joe, the mechaninc. Finally, although it's not business realted, both of them and their boss Brad are pretty hot. Please keep up the great work. Thanks again for making my first experience with Mitsubishi dealership a positive one. R.F. More

I purchased a blue Mazda 3i from this dealership a couple I purchased a blue Mazda 3i from this dealership a couple weeks ago before I went on vacation. It was advertised on AOL (http://autos.aol.com/used- I purchased a blue Mazda 3i from this dealership a couple weeks ago before I went on vacation. It was advertised on AOL (http://autos.aol.com/used-list/exp-301) as having air conditioning. Granted, I should have checked myself, but it happened to be the one thing I overlooked. I should have known better than to believe something would come as advertised. However, you would think an honest car dealership would point out the major deficiency of no A/C, especially in Southern California. Especially when the saleswoman claimed to be a personal friend of the last owner. Now, the advertisement is gone. From the moment my wife and I walked in, this place was sketchy. A bunch of skeevy dudes hanging out and hitting on my wife when I went to the bathroom (true story). This dealership is the reason you can't trust anyone. If for some ungodly reason you do decide to buy a car from these people...well just please, don't. I get nothing out of writing this review, I just hope it saves someone else the enormous disappointment I feel. More