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El Cajon Mitsubishi
El Cajon, CA
345 Reviews
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Showing 345 reviews
June 25, 2019
Service visit 06/24/2019 Pretty helpful raising concerns regarding recalls on vehicle I was already aware of issues but service writer was on top of issue regarding my vehicle Pretty helpful raising concerns regarding recalls on vehicle I was already aware of issues but service writer was on top of issue regarding my vehicle was a good sign and willingness to work around recommendations for future service it was better service than previous mitsubishi dealerships so the service visit was unexpectedly pleasant More
by almacamp
Verified CustomerEmployees Worked With
Boyd
Helpful June 23, 2019
Excellent Service Great customer service and excellent knowledge in what we were looking for. Helped us in every aspect and made sure we had everything as needed. Great customer service and excellent knowledge in what we were looking for. Helped us in every aspect and made sure we had everything as needed. More
by Teriana
Employees Worked With
Michael Rush
June 21, 2019
Terrible No explanation ( documentation) when verbal recommendation for front brakes was given ( measurement of breaks etc). They were ready No explanation ( documentation) when verbal recommendation for front brakes was given ( measurement of breaks etc). They were ready to take my daughters money without the service even needing “ immediate “ attention at this time Owner or manager of Mitsubishi of el cajon unprofessional. Instead of attempting to fix issue i was addressing he calls me “sensitive” . He also drives our car by hauling xxx out of the dealership to attempt to prove nothing was wrong with car ( reason it was brought in the first place) Unknown managers name cause when i asked service representative for his business card, i was told they didn’t have one and i had to ask him myself ( so go back in dealer and attempt to find him) The car was going to be released without original issue of why it was even brought in was being addressed until I discussed with service rep, technician and sealer manager ( no service manager available???) I will never go back to this dealership again!!! More
by GIAVANNA.99
Employees Worked With
I didn’t deal with sales
June 17, 2019
A stress-free and wonderful experience! Never have I ever had a more pleasant car buying experience!! No muss, no fuss, no stress, no pushiness! My salesman, Chad, was knowledgeable and cou Never have I ever had a more pleasant car buying experience!! No muss, no fuss, no stress, no pushiness! My salesman, Chad, was knowledgeable and courteous! Bob the manager made sure I was well-informed, as well as well taken care of and comfortable with the entire process. And the finance manager was informative, very patient, and answered all of my endless questions. Fair prices, great customer care, warm handshakes, and genuine smiles. I am very pleased with my purchase of my new-to-me Smart, but moreso pleased with the courtesy and care I received from the staff at El Cajon Mitsubishi. More
by LHoward
Employees Worked With
Bob, Sasha (spelling???), Chad Houtchens
June 15, 2019
Service for 1 year check There was an issue in the 2 year free service contract that was given to us when we bought our car. That it was not recorded on their end, not entered There was an issue in the 2 year free service contract that was given to us when we bought our car. That it was not recorded on their end, not entered in their computer system. But Scott and Michael helped us with the issue and the owner of the dealership Frank was also helpful. So the issue was resolved. Thanks to the staff especially Mike and Scott! More
by C_CD2004
Employees Worked With
Frank the owner , Michael Rush, Scott Patrick
June 14, 2019
Pleasant and informative Relaxed environment with helpful, knowledgeable staff. Quick process so my day wasn’t spent only at the dealership. Answered all my questions. And if Relaxed environment with helpful, knowledgeable staff. Quick process so my day wasn’t spent only at the dealership. Answered all my questions. And if they didn’t know the answer they found out. In and out in about 2 1/2 hours. Would be glad to recommend them! More
by KBARRETT
Employees Worked With
Kathleen Connor , Wally Sibou, Scott Patrick
June 14, 2019
Once again a great experience! I cannot express in enough words how thankful we are to the entire team at Mitsubushi El Cajon! This is our second vehicle purchase from them and thei I cannot express in enough words how thankful we are to the entire team at Mitsubushi El Cajon! This is our second vehicle purchase from them and their service is FANTASTIC. SO SO grateful for their patience and customer service!!!!!! More
by Stephen424
Employees Worked With
Steven Greene, Michael Rush
June 12, 2019
Toyota Carols The whole overall process was simple and to the point. Though we missed our original apt. , Michael stayed respectful and professional when we arrived The whole overall process was simple and to the point. Though we missed our original apt. , Michael stayed respectful and professional when we arrived. He detailed all the necessary information in a simplistic way for us to understand, being first time car owners. Bought the exact car I was looking for for an excellent price and customer service More
by Andrew92592
Employees Worked With
Michael Rush
June 11, 2019
Professional & Helpful The service rep saw me quickly. The price for labor and parts was competitive. The internet is quick and they have free coffee and water. They got me The service rep saw me quickly. The price for labor and parts was competitive. The internet is quick and they have free coffee and water. They got me into my car in a reasonable amount of time. More
by LONGSHOT56_58
Employees Worked With
Not sure
June 09, 2019
Top notch salesman Michael Rush is very sincere and listen to my needs when I was there purchasing my new vehicle not your typical salesman highly recommend keep up the Michael Rush is very sincere and listen to my needs when I was there purchasing my new vehicle not your typical salesman highly recommend keep up the good work that you do. More
by DSMOOTH
Employees Worked With
Scott Patrick
