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El Dorado Chevrolet
McKinney, TX
2,906 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,906 reviews
September 23, 2024
Neal did a fantastic job. He was very personable and he figured out the answers to our questions quickly and made the whole experience of buying a new vehicle an enjoyable on He was very personable and he figured out the answers to our questions quickly and made the whole experience of buying a new vehicle an enjoyable one. Treat Neal well and El Dorado will sell more cars! More
by JMCMILLION0
Verified CustomerEmployees Worked With
Neal
September 23, 2024
No customer service at all, from the sales area to the worst service dept I have ever visited. worst service dept I have ever visited. More
by RAYMONDMARRERO
Employees Worked With
Other Employees :
All service dept employees are lacking skills
September 22, 2024
The dealership staff is friendly and helpful but my salesman Madi is amazing...he's caring, straightforward and values the relationship. This is my second car purchased with him and I will continue to salesman Madi is amazing...he's caring, straightforward and values the relationship. This is my second car purchased with him and I will continue to buy my cars with him! More
by KIMMIE0525
Employees Worked With
September 22, 2024
Sales staff was very courteous and helpful. We drive 3 hrs to deal with them and we will again. We drive 3 hrs to deal with them and we will again. More
by KEVINMICHAELBEAM
September 21, 2024
Got a great deal on a pre-owned pickup. The experience was better than expected. The experience was better than expected. More
by PJFORRESTERSR
September 21, 2024
Great experience, it was my first time at Chevy Dealers, will be servicing my car there. Excellent job. will be servicing my car there. Excellent job. More
by JOY
September 21, 2024
Billy was a really salesman. Had everything set up before I even got there, and truck was ready to go and clean. Just had to finish paperwork. Had everything set up before I even got there, and truck was ready to go and clean. Just had to finish paperwork. More
by anino35
Employees Worked With
Billy Medina
September 20, 2024
Before my car was even looked at by a technician, the service desk guy was already telling me what I did/didn’t need. My drop off time was 7:30am and when I called at 3:30 for an update, they hadn’t even service desk guy was already telling me what I did/didn’t need. My drop off time was 7:30am and when I called at 3:30 for an update, they hadn’t even looked at my car yet. An hour later they had a diagnosis and said they would need to keep my car for a few days because they didn’t have the parts. This was a huge inconvenience because I commute an hour to work daily. The customer service and willingness to help was awful. More
by ruxkayla
Employees Worked With
Vance
September 20, 2024
The service advisor was courteous and professional. The price for labor is outrageous; out of a bill of $1113, $795 was for labor. My guess is the tech made +/- $200 which would give the dealership $59 The price for labor is outrageous; out of a bill of $1113, $795 was for labor. My guess is the tech made +/- $200 which would give the dealership $595 profit on the tech’s labor. El Dorado and GM should be ashamed of themselves. More
by w5thenthorn
Employees Worked With
Lucas in Sevice
September 20, 2024
The are very proficient. Robert Neal is the best salesperson. I would go back and buy a car from them anytime. Thank you for your help. Go check them out. Robert Neal is the best salesperson. I would go back and buy a car from them anytime. Thank you for your help. Go check them out. More
by LUCRETIAROGERS
Employees Worked With
Robert Neal
