El Dorado Chevrolet

Will not use service department again. I stated to the service representative, Stephen, when dropping off my car that my husband had a treatment due on Thusday for a recent diagnosis of ca I stated to the service representative, Stephen, when dropping off my car that my husband had a treatment due on Thusday for a recent diagnosis of cancer. I had already had to cancel a scheduled appointment because i absolutley needed my car. Finally had to just bring it in as my car was shutting down. I was refused a loaner, actually told during both scheduled appointments that they haven't had a loner in the past couple of years. Took 48 hours to hear the issue. When heard of the problem by text with no phone call. I immediately approved the services for a dc/DC converter and followed up and I pleaded again that I needed the car, I was told they ran out of daylight. What really made me want to write a review is that when I was in picking up my car, more than one person came in speaking of their loaner. I don't know what your customer retention goals are, but your service department is not it. More

Friendly, James was very knowledgeable and took the time to make sure we knew why about our vehicle . Will recommend him to make sure we knew why about our vehicle . Will recommend him More

Was good. Quick, painless and easy going. Handled things quickly Would recommend someone to buy from there Quick, painless and easy going. Handled things quickly Would recommend someone to buy from there More

I am always greeted and treated with a lot of respect, and they always check on me during my stay, and my services is completed and they always check on me during my stay, and my services is completed More

Fast service, friendly staff, clean facility Michael is always friendly and communicates well and always exceeds expectations! always friendly and communicates well and always exceeds expectations! More

El Dorado Chevrolet had the truck I wanted at a good price. Richard Sessions was very attentive and was a pleasure to work with. price. Richard Sessions was very attentive and was a pleasure to work with. More

Dylan worked with us and made sure we were comfortable with the sale. Dylan was great with the sale. Dylan was great More

Working with the team at Eldorado Chevrolet is always fantastic because they are open, honest, and do everything they can to meet my expectations. fantastic because they are open, honest, and do everything they can to meet my expectations. More

Your runners are always at my door assisting with a smile. Stephen takes great care of me. He knows me and my truck. He communicates the status of the repairs. He is easy to get in touch with. The whol smile. Stephen takes great care of me. He knows me and my truck. He communicates the status of the repairs. He is easy to get in touch with. The whole service advisor area has a good feel to it when you walk in. More

Always excellent service Enjoy their appointment system. .. always on time Enough already You guys are starting to aggravate me. I'm going to discuss this matter with David Kennedy .. always on time Enough already You guys are starting to aggravate me. I'm going to discuss this matter with David Kennedy More