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El Dorado Chevrolet - Service Center

McKinney, TX

4.5
2,015 Reviews

2,015 Reviews of El Dorado Chevrolet - Service Center

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August 11, 2024

Bad. Shouldn’t have to suffer cause they can’t fix a problem. Paying on a vehicle I’m not using More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jas Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lawing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Griffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Meuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

El Dorado Chevrolet responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Is this a sales or service issue? Please let us know so we can get that department manager involved to hopefully correct the issue. We hope to hear from you soon.

August 09, 2024

Great , friendly service! Trustworthy service advisor who cares about doing the right thing in a timely fashion. More

by Fumcroldguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McDonald
August 08, 2024

Hands down best Chevy dealership to do business with. They understood what we needed for our family and genuinely cared. Excellent customer service. More

by KTLOU203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Always friendly and takes care of business. I have been a customer for years and proud to say so. More

by RDOTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Perry Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Great service with Vance 5 stars we appreciate his help and was very quick !! Thank you More

by Emily A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance
Aug 12, 2024 -

El Dorado Chevrolet responded

Hi Emily, thank you for your kind review; we are happy to pass along your comments to Vace here at El Dorado Chevy.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 08, 2024

El Dorado has knowledgeable , friendly, efficient employees. I was Kept apprised of time and costs. More

by DOCTOR_PAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Addy
Aug 12, 2024 -

El Dorado Chevrolet responded

Hi Doctor Pam, We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

August 07, 2024

Service was done very quickly and professionally. Mike McDonald stayed on top of the service at all times. More

by MYLESSCHNEIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McDonald
Aug 08, 2024 -

El Dorado Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2024

Service team at el dorado chevy is one of the best. Michael McDonald always takes great care of me! More

by BJPALMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Retana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McDonald
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi, Your experience with Mike is just the beginning of your wonderful Eldorado Chevrolet experience. If you ever have any questions, give us a call or better yet stop by! Welcome to the Eldorado family!

August 06, 2024

From sales man to the service department it was easy. They kept me informed the whole time. More

by WILL852003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi Will, Thank you for taking the time to share your experience. We work very hard and are always so pleased to hear positive reviews from our customers. If you ever have any questions, please give us a call. We're always here for you. Welcome to the Eldorado Family!

August 06, 2024

Excellent experience, from initial inquiry to purchase delivery. Every member of the team was professional and customer satisfaction focused. We had fun with our purchase while the product quality and per More

by DR.JRCRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

El Dorado Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jack.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Welcome to the Eldorado family!

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