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El Dorado Mazda - Service Center

McKinney , TX

4.7
78 Reviews

78 Reviews of El Dorado Mazda - Service Center

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January 29, 2024

Owner of 3 Mazda’s get all services at El Dorado Mazda in McKinney have for years More

by afmayfield5168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Arledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Northington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stolp
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Helpful
December 09, 2023

It’s looking nicer due to ongoing renovations. Love the video inspection. So far a good experience with service department More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari. 5 stars
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Helpful
December 06, 2023

They were very helpful, communicated clearly and fixed my car efficiently. Thanks for the great service. More

by Scott H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Hill
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Helpful
November 08, 2023

Kari Hill did a great job of taking care of my CX-30. Thank you Kari. More

by Tom Wich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Hill
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Helpful
November 06, 2023

Timely service, employee went over and above to answer my questions and take care of my requests. More

by skwebbokay2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
November 03, 2023

Their service department is fabulous! I have a great experience with them every time I go! More

by Bugaboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2023

Bad experience. Wanted a ride along with someone to point out issue. They made an excuse and just drove it by themselves instead. Wasted my time, gave me attitude an More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
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Oct 08, 2023 -

David responded

If a customer has a genuine concern actually try and resolve it and address those cocerns with answers. Don't just dismiss them, waste their time and try to upsell them on parts and unnecessary services.

Helpful
October 03, 2023

Patient with my many questions. Customer oriented Will be back in 3 months for more More

by mbmyers64
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
September 25, 2023

Service is of high quality. Although a voucher is available for a free car wash, an onsite car wash would be preferred. More

by kshawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William C?
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Helpful
September 21, 2023

Very friendly service manager; easy and effective check-in and payment process; liked the inspection video; very professional More

by gopim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kinkaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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