Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was Friendly and respectful. I'm glad for the team effort in getting my vehicle back on the road 😊😊 Thanks I'm glad for the team effort in getting my vehicle back on the road 😊😊 Thanks More
In a few words. Everyone was Friendly and respectful. I'm glad for the team effort in getting my vehicle back on the road ???? Thanks Everyone was Friendly and respectful. I'm glad for the team effort in getting my vehicle back on the road ???? Thanks More
Mike Tafur went above and beyond with our truck we brought in. He had run some diagnostics to verify what is needed to get the truck running like new. brought in. He had run some diagnostics to verify what is needed to get the truck running like new. More
The transaction was transparent and efficient, thanks to Cesar. Excellent, good service I really recommend it and has good quality. Cesar. Excellent, good service I really recommend it and has good quality. More
Very poor communications on delivery and recalls and catalytic converters should've been fixed before I bought it catalytic converters should've been fixed before I bought it More
My problem with my vehicle was not solved. The issue they said was the battery and it was replaced 2 weeks prior to bringing it in. The mechanic locked my keys in his tool box and was gone for The issue they said was the battery and it was replaced 2 weeks prior to bringing it in. The mechanic locked my keys in his tool box and was gone for the day when I went to get my car. Michael was nice and felt bad about what happened. More
My vehicle-buying journey here began with a lot of friction; however a business is defined not by the absence of problems, but by how its leadership responds when issues arise. The GSM, Kyle, stepped friction; however a business is defined not by the absence of problems, but by how its leadership responds when issues arise. The GSM, Kyle, stepped in and turned my experience around. He connected me with Justin (a knowledgeable, professional salesman), worked with me through a difficult situation, and helped reach a fair resolution. Moreover, he has stood by his word ever since. The service department was also supportive throughout the process, specifically my advisor, Jennifer P. She provided updates, connected me with the correct level of management, and kept me in a loaner until everything was sorted out. I now have a reliable vehicle titled in my name, which is a major accomplishment and provides much-needed stability for my family. As a woman purchasing my first vehicle after a major life transition, I especially value this level of integrity in the automotive industry. Because of Kyle and Jennifer, Elder Ford has earned my trust, and I’ll be returning for future servicing and trades. I recommend them for anyone in the market or in need of servicing. More



