Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My service tech Huertas Anthony was very friendly and helpful. He made the whole process easy helpful. He made the whole process easy More
I'm always happy with Elder Svc. Dept. I routinely drive by clear dealerships to go to Elder. Dept. I routinely drive by clear dealerships to go to Elder. More
When I went to pick up my vehicle it took over 30 minutes for them to get it. Then I get it my car all the lights are on to service things, Joshua proceeds to tell me that is because they checked the transmi for them to get it. Then I get it my car all the lights are on to service things, Joshua proceeds to tell me that is because they checked the transmission. Then I pulled out and noticed the ABS light was on, so I turned the car off to see if things would reset when I turned it back on knowing ABS is breaks and has nothing to do with the transmission. Then my car would not turn back on. I tried calling the service department to find out what happened to my car but they were closed. I called the sales line to try and figure out what to do and they attempted to transfer me to the service department that I said was closed. I called back after no answer from the service department and no one would pick up after 4 calls. So I chose another option just to try and figure out what is going on with my car, she went to the service department and found someone to help me finally. He said oh your battery is for sure dead. So my guess is it took Joshua so long because he had to jump my car. All this time me alone as a female sitting in the turn lane by myself trying to navigate this. If I could rate a zero I would. The safety of your customers should be more important than getting out of work on time!! More
I got working with Andrew on my problems and now he's gone and I like I'm starting over gone and I like I'm starting over More
We worked with an excellent salesperson, Rai. Definitely a rating of a 5. Ford tough Definitely a rating of a 5. Ford tough More
Had a very good experience with the sales team, and did not have the greatest experience with the Finance team. not have the greatest experience with the Finance team. More
Took care of everything I asked. Got tire pressure fixed (after service finished) because my tires require higher than standard setting. Got tire pressure fixed (after service finished) because my tires require higher than standard setting. More
Great communication Extremely helpful Great communication Very helpful navigating the issues for my sons truck when we live 3 hours away Very helpful navigating the issues for my sons truck when we live 3 hours away More
Blew up a part of my car, made me pay for it; didn’t even fix the car. Bad communication, had my car for 3 months after giving me false deadlines. Would not recommend fix the car. Bad communication, had my car for 3 months after giving me false deadlines. Would not recommend More
Johany was very attentive, polite and efficient. It was easy to schedule our recall service work and was finished in a timely manner. It was easy to schedule our recall service work and was finished in a timely manner. More


