Elder Ford of Tampa

Daniel Arias did an excellent job of communicating the work being performed and status of my vehicle. work being performed and status of my vehicle. More

Service Rep. was on top of my issues. Very professional and got my truck back to me quickly . I also spoke to the mechanic about what services were provided. He w was on top of my issues. Very professional and got my truck back to me quickly . I also spoke to the mechanic about what services were provided. He was thorough and detailed in explaining things to me. Highly recommend them both and Elder Ford! More

I live in a different state, so I was an online buyer and didn't had any in person experience. The sale went fine, and was able to get my own shipping, which was significantly less that what the dealership w didn't had any in person experience. The sale went fine, and was able to get my own shipping, which was significantly less that what the dealership was charging. But my bad experience was and still is, after a month, I'm still waiting for my registration. I was told it can take up to 90 days to be processed. That's a very big problem. I was told it's their policy, to basically forced me to abide with this ridiculous policy, of which I was not informed of, prior or during anytime of the sale. Now my 30 day temp tag has expired, so now, I can't drive the vehicle with no registration. They need to change that policy and let the out of state buyers register their own vehicle, or atleast, give them that choice. More

It's been a terrible experience since I bought it. I've been saying they overcharged me, but nobody has listened or cared. It's very disappointing; I haven't even used it because I already regret the I've been saying they overcharged me, but nobody has listened or cared. It's very disappointing; I haven't even used it because I already regret the purchase. The dealership has turned into a huge disappointment. I've bought many vehicles from their dealerships and never had such a bad experience as this one. I even bought the same model of vehicle that I still have and am using. They should take more drastic measures and make those responsible pay. Their greed is being paid for by the customers, which shouldn't be the case. I only ask that they honor what they offered me, not what they want to charge me more money. Fulfill the agreement as it was from the beginning. That's all I ask. And whoever reads this, I hope it's the owner because the employees are terrible thieves. More

Dropping my car off and getting my rental vehicle was quick and easy and my car was fixed in two days. Everyone was great! quick and easy and my car was fixed in two days. Everyone was great! More

Nicole was amazing. Great communication! Unfortunately the price of parts and labor is ridiculous. And Ford cars in general are not made as well as they should be/ used Great communication! Unfortunately the price of parts and labor is ridiculous. And Ford cars in general are not made as well as they should be/ used to be. There is no reason for transmission issues with such low mileage on a car. More

I dropped my truck off yesterday and Daniel explained the plan to me and has called me twice today with updates on my vehicle. plan to me and has called me twice today with updates on my vehicle. More

Quick thorough and easy Very helpful and took care of all of our needs and concerns of our needs and concerns More

Great when i can reach them. Frustrating part is knowing where to call. When I get them they get service out to me and the service people are the best! Frustrating part is knowing where to call. When I get them they get service out to me and the service people are the best! More

From the moment I purchased the vehicle, communication was clear, and the service department quickly corrected the issues and delivered it—very happy with the experience so far. was clear, and the service department quickly corrected the issues and delivered it—very happy with the experience so far. More