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Elder Ford of Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.4
6,463 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,463 reviews

March 24, 2022

I have renamed your dealership ELDER ABUSE FORD. . You gave me a bill to fix my car fii is r over $11,000...I took my car to an HONEST repair shop and they reset my car computer... and charged me $0. More

by mcannprof
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jennifer
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Apr 09, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 24, 2022

Great service and dependability. Good follow up and keeping the owner informed during the process. More

by brian.owens88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Heiss
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Mar 27, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2022

On time & below the estimate! My truck is running fine and I will be back in the future! More

by COPACKSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles
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Mar 27, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

Service Advisor Jennifer Perez was awesome, professional and on point! Any service that I'll need done, I will make to see Ms. Jennifer Perez! More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Report | Print
Mar 27, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2022

I had an appointment to see someone else, that fell through and John was right there to help out. He worked with us and the process was very smooth. As a first time car buyer I was very pleased with th More

by Vpenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2022

This is the worst dealership - Avoid this place like the plague. The service department is anything but. More

by Davidmiller315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Patterson
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Apr 08, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 23, 2022

I just bought a car and John was very very helpful and made the deal done Fast. More

by Joseph lteif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2022 -

Elder Ford of Tampa responded

Hi Joseph, our Staff works hard to go the extra-mile for our valued guests! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 23, 2022

Good attention and good service. One of the best experience to buy it a car More

by chelis9231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Brohmi
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Mar 25, 2022 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 23, 2022

Oil was left all over truck and my mirror was hit. .. without no one telling me...I had to go back to mgr show damage.. More

by Edrian Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Elder
Report | Print
Apr 08, 2022 -

Elder Ford of Tampa responded

Hi Edrian, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 23, 2022

Dan is an excellent service provider he is always professional and honest and I will comeback just because of him. More

by Gartiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ortiz, Marty Heiss, BJ Llanos, Lee Oztolaza
Report | Print
Mar 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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