
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Worst service ever Made an appointment, dropped it off at 8AM said was going to ready the same day, Called at 5:30 PM they still didn't have an answer when my truck wa Made an appointment, dropped it off at 8AM said was going to ready the same day, Called at 5:30 PM they still didn't have an answer when my truck was going to be ready said someone was going to call me back within 1/2 an hour didn't happen, long story short picked it up the next day around noon. More
Great fast honest service. Elder Ford service is always fast and economical. They are honest and make things right when there is a problem. I loved my F150 loaner. Elder Ford service is always fast and economical. They are honest and make things right when there is a problem. I loved my F150 loaner. More
Irresponsible jerks Brought my care in for a recall repair. They ended up damaging the interior of my car and were not willing to assume responsibility for the damage. Brought my care in for a recall repair. They ended up damaging the interior of my car and were not willing to assume responsibility for the damage. They accused me of it being there when I brought it to them. They flat out denied causing the damage! After several minutes of bickering back and forth, they stated “what do you want us to do?” I refused an offer of a repair as the gentleman they use for those types of incidents, advised it would never look the same as the rest of the car. So I requested financial restitution. They gave me what it would cost them to replace. I ended up with a mere $80 for a significant damage they caused that will devalue my car forever. More
Worry Free Toni was absolutely amazing. All of my worries were taken care of and I was always notified of anything that went on. Super respectful. Very empatheti Toni was absolutely amazing. All of my worries were taken care of and I was always notified of anything that went on. Super respectful. Very empathetic. Took care of all my problems. More
Pretty good service Pretty goog service. I had a little trouble in the beginning, but Johany took very good care of my issues. Thanks to him everything worked out fine. Pretty goog service. I had a little trouble in the beginning, but Johany took very good care of my issues. Thanks to him everything worked out fine. More
Crappy communication Vehicle was not ready for a test drive like I was told it would be. I found this out after an hour drive. Poor service and pushy salesman. Only concer Vehicle was not ready for a test drive like I was told it would be. I found this out after an hour drive. Poor service and pushy salesman. Only concerned about selling a vehicle. The guy actually told me to not go into work just so he could get the paper work done at that moment. Never will I go back here again. More
Great experience Spent most of my day there however by choice test driving cars, the customer service is exceptional and Ken showed much interest in making sure i was Spent most of my day there however by choice test driving cars, the customer service is exceptional and Ken showed much interest in making sure i was leaving in the exact car I wanted. Will definitely recommend your dealership to my friends and family. More
Satisfaction Quick clean & efficient very pleased with all aspects of my visit!!!!! Will happily recommend this facility to my friends, nephews, nieces, aunts, un Quick clean & efficient very pleased with all aspects of my visit!!!!! Will happily recommend this facility to my friends, nephews, nieces, aunts, uncles, brothers, sisters & neighbors. More
I had a wonderful experience Martin was amazing. I recommend anyone in need of a new vehicle to visit you will definitely feel at home. Martin was fast, courteous, and more than willing to help. I recommend anyone in need of a new vehicle to visit you will definitely feel at home. Martin was fast, courteous, and more than willing to help. More
Excellent customer service This dealership was top notch! Donnie went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and This dealership was top notch! Donnie went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Elder Ford (Donnie in particular) to anyone who is looking for a new or used vehicle. More