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Elder Ford of Tampa

Tampa, FL

4.4
6,459 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,459 reviews

October 11, 2018

Took too long, work was sub par, took multiple return visits They had my vehicle for several months, the work was subpar and required multiple return visits to correct issues. I would never take a vehicle to the More

by 460cidpower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim wetzle
Oct 12, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our Service Department. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. General Manager Dan Sills

October 11, 2018

Good folks to work with the sales experience was not too painful, and everyone at the dealer was willing to do whatever it took to make the experience enjoyable. So thank you More

by randycm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Olmo, Ryan McTaggart
October 11, 2018

4 hour oil change Don’t go to this dealer unless you have some serious time to kill. Scheduled an appointment for an oil change at 2, and was told nothing about the fac More

by BRANDONFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toni Governale
Oct 12, 2018 -

Elder Ford of Tampa responded

I want to extend our sincerest apologies concerning all the issues that you have faced when dealing with our Service Department. We pride ourselves in maintaining the highest quality standards for our customers. So, I hope you will give us an opportunity to discuss this further with you. 813-321-6710 General Manager Dan Sills

October 11, 2018

Ms. Naida represent the meaning of great customer service. Love the environment-friendly and they make sure you understand your choice. I will recommend Elder ford to all my friends and family members. Very ha More

by fhough17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Seith, Nadia Valdez
October 10, 2018

Dealer mistakes. Management not fixing its problems. October 10th 2018 Yesterday, I wrote that Elder. "..offered me a truck for $2,306 more than their quote and to deliver it four months late. Then More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2018

Negative Hello, I went to your diler but I was very badly received by a man named David who told him several times that I needed someone who spoke Spanish and More

by Os1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Nov 05, 2018 -

Elder Ford of Tampa responded

I am troubled to hear you had such a bad experience at our dealership. We are typically known for our great customer service and attention to detail in everything that we do. But we understand that our reputation is not something we should hide behind. So, if you'd like, you could call me on 813-321-6710 or reach out to me via direct message. General Manager Dan Sills

October 10, 2018

Great sales person and service I was a first time buyer and everything went great it didn’t take all day I was in and out with great service thanks and I’ll be back soon More

by mrc.kelly44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Kittles, Ryan McTaggart
October 09, 2018

Awesome and Above always!!! MARTIN HEISS Is Great!!! He always on top of everything especially with your car and understands at that moment how important communication and being More

by Ruthie8608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTIN HEISS
Oct 09, 2018 -

Elder Ford of Tampa responded

We were delighted to receive your note, and were especially pleased to read your kind words about our dealership. It made me happy to know you feel we served you well. We too enjoyed getting to work with you and hope to help you in the future. General Manager Dan Sills

October 09, 2018

Happy Happy Happy Walked in looking for a used car, I told Metin what I wanted my payments to be & not only did Metin and Nacer get me a payment lower than what I expec More

by Sndjhines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Metin Cihaner
October 09, 2018

Outstanding service and treatment I was treated like royalty once entering showroom. Austin Kedrie was introduced to me and had a proactive approach to getting me in a vehicle that sui More

by donnyjwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Kedrie, Ryan McTaggart
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