Elder Ford of Tampa

Excellent associates The VIP Dept was excellent, found the vehicle I wanted, for the price I wanted..no hassle great customer service. They where patient with us, didn't p The VIP Dept was excellent, found the vehicle I wanted, for the price I wanted..no hassle great customer service. They where patient with us, didn't pressure us. I highly recommend Elder Ford and the on-line VIP Dept More

Martingale is the man Elder Ford The process was so easy! Martin made it simple. I got a brand new car and I’m happy. I’m loving it I will be back in 2 years The process was so easy! Martin made it simple. I got a brand new car and I’m happy. I’m loving it I will be back in 2 years More

Purchase of 2018 Mustang GT I have been dealing with Elder Ford for about 10 years now and have just purchased my fifth vehicle from them. The deal they made on the new Mustang a I have been dealing with Elder Ford for about 10 years now and have just purchased my fifth vehicle from them. The deal they made on the new Mustang and the valuation they made on my trade in (a 2013 Mustang) far exceeded my expectations. I worked with Maurice Rojo once again and he made the deal simple and painless. I told him what it would take to make the deal happen and, once again, he went beyond what I asked for. The whole process took about 2-3 hours. I have dealt with every department at Elder (Sales, Service and Parts) since I first started buying my cars from them and they have never left their dealership anything but pleased. I look forward to buying a new Edge for my wife in the very near future. More

Great fast and pleasing experience.. Everyone from the minute you pull up until the moment you leave is as nice and helpful as can be. Customer service goes a long way with me thats why Everyone from the minute you pull up until the moment you leave is as nice and helpful as can be. Customer service goes a long way with me thats why I love Elder Ford. More

New truck Truck not fully detailed and had to return to address blemishes. When first returned issue wasn’t fully covered with service felt by salesman and he w Truck not fully detailed and had to return to address blemishes. When first returned issue wasn’t fully covered with service felt by salesman and he was unreachable so we had to come back again to have problem fixed. Price online was slightly misleading. Salesman misquoted pricing figures a few times so had to download and pull up an auto loan calculator myself. Wait for paperwork and detail seemed excessive, especially for the quality of the detail work. Heck, there was a hairbrush left in the drivers side door. Finance guys talked up some numbers then came back higher than discussed and we had to start back over with a different guy. The whole situation was more complicated than it should have been. In the grand scheme of things we’re happy with the truck but the experience definitely could have been better. More

New truck service Bought a new truck and rim had a bad gouge / scrape in it. Came back in to see Johany in service. Unfortunately he didn’t have all the info needed fro Bought a new truck and rim had a bad gouge / scrape in it. Came back in to see Johany in service. Unfortunately he didn’t have all the info needed from the salesperson to solve the problem but he did everything in his power to try to solve the issue. We had to come back a different day and the tech who fixed the truck did it on the spot and did a fantastic job. More

Great service. I felt like royalty from the moment I checked in at the front desk. Everyone was helpful and very positive. My salesperson and the team were very ac I felt like royalty from the moment I checked in at the front desk. Everyone was helpful and very positive. My salesperson and the team were very accommodating. I appreciate the experience and will be sharing with my listening audience on my radio talk show Ms E's Spot heard in over 51 countries with over 50k listeners on 5 different stations 5 days a week. More