
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No communication. Car worst than initially brought In Brought my car in on Friday for parts that were recalled. Also An inspection was to occur and the rep would follow up that afternoon to discuss any Brought my car in on Friday for parts that were recalled. Also An inspection was to occur and the rep would follow up that afternoon to discuss any inspection results as well when to pick my car up. I received no call and have concerns that my car was not inpected since there was no suggestions for fixes. Especially since Past inspections showed problems that I never fixed. So either it was skipped or there was nothing wrong all the previous inspections which were fraudulent as there were really no imporatnt problems but yet ford suggested I spend money to fix. Not a good look as it appears ford reps are more concerned with a commission than the customer. On top of that my keyless entry now doesn't work as a result from whatever fixes that occurred during the recall update. Now I need to take off work off once again to bring my car back to have restored back to how I brought it there. Honestly, I will not be utilizing elder ford in the near future unless they can some how compensate me for lost wages or time. I'm still waiting for a call back to handle my keyless code entry. More
It's was easy and painless. I usually have a hard time at dealerships because they make me wait around and are really slow. My experience at elder Ford was good because they were I usually have a hard time at dealerships because they make me wait around and are really slow. My experience at elder Ford was good because they were fast and offered me an uber ride home while they took care of my car. The price for what they did was fair, and not upmarket. I was surprised to see that a dealership can be both fast and good. Thank you! More
Never received a call letting me know the work was completed I purchased a battery from another ford dealership that went bad and they would not recognize it and replace it with out a receipt when it was mar I purchased a battery from another ford dealership that went bad and they would not recognize it and replace it with out a receipt when it was marked as a dealership battery would not even prorate it More
Very satisfied Great customer service . I took my car in to have a recalled part replaced. Everyone was very nice and accommodating. Had a great experience. Wouldn’t Great customer service . I took my car in to have a recalled part replaced. Everyone was very nice and accommodating. Had a great experience. Wouldn’t change a thing. More
Exceptional & professional Patiently thorough service that was on time with comfortable waiting areas that meet the needs of all Ages and customer types. Friendly people that u Patiently thorough service that was on time with comfortable waiting areas that meet the needs of all Ages and customer types. Friendly people that understood they were developing relationships that impact future buying decisions. Could not of been more pleased or expected anything better. Top notch! More
Best ever Awesome place I have been getting my cars from here since I moved to Florida...I have visited several dealerships and they have done things many told Awesome place I have been getting my cars from here since I moved to Florida...I have visited several dealerships and they have done things many told me they couldn't....just to sum everything up I am a single mother with three cars from this dearlership with no cosigner needed even when I just knew it was not gone happen they had more faith and confident than me...Never have told me they could do something and it nkt happen... More
Fantastic Elder ford is a great place to purchase a car it had a relaxing atmosphere there is no pressure. I would buy another car here when the time comes Elder ford is a great place to purchase a car it had a relaxing atmosphere there is no pressure. I would buy another car here when the time comes More
Pretty Darn Good The car was advertised on Cars.com for $36208 and I was told that's only with military discount. There was no such fine print on Cars.com. Plus the El The car was advertised on Cars.com for $36208 and I was told that's only with military discount. There was no such fine print on Cars.com. Plus the Elder Care package. I also bought a warranty I probably didn't need considering the Elder lifetime warranty. Nacer said the warranty was only another $22/month so I took it. I did get a really good trade number and really good interest rate, so I was very happy about that. Michael was fun to work with, Miguel very responsive to my call, Nacer gets an A+ on the finance side, and Nadia was very nice. Good crew you have. I absolutely love the car. The only things were no windshield wiper fluid, and I didn't meet the GM. I would highly recommend Elder. More
Another satisfied visit I got a recall letter, call up Elder Ford and the appointment was made for the next day. Upon my arrival I was greeted and escorted inside to see Dre, I got a recall letter, call up Elder Ford and the appointment was made for the next day. Upon my arrival I was greeted and escorted inside to see Dre, who by the way was polite and courteous, he was knowledgeable about the recall and assured me that it wasn’t anything to worry about he got me checked in quickly and called for my Uber. Upon my return to pick up my car my experience with him was just the same, he is very pleasant, professional and personable. That’s what I love about the staff at Elder Ford the #1 Ford dealer in Tampa More
Excellent and Thorough Elder Ford did a great job and went the extra mile to point out a mistake I made when I accidentally hit the Park button on my console. Thank You... Elder Ford did a great job and went the extra mile to point out a mistake I made when I accidentally hit the Park button on my console. Thank You......Audry Colston More