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Elder Ford of Tampa

Tampa, FL

4.4
6,458 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,458 reviews

May 23, 2018

No communication. Car worst than initially brought In Brought my car in on Friday for parts that were recalled. Also An inspection was to occur and the rep would follow up that afternoon to discuss any More

by csr03c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Non listed
May 30, 2018 -

Elder Ford of Tampa responded

I want to extend our sincere apology concerning all the issues that you have faced when dealing with our Service Department. We pride ourselves in maintaining the highest quality standards for our customers. So, I hope you will give us an opportunity to discuss this further with you. 813-321-6710 Dan Sills

May 23, 2018

It's was easy and painless. I usually have a hard time at dealerships because they make me wait around and are really slow. My experience at elder Ford was good because they were More

by gomezd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Never received a call letting me know the work was completed I purchased a battery from another ford dealership that went bad and they would not recognize it and replace it with out a receipt when it was mar More

by TLMORRIS1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jessica Riley, Jason Fuchs
May 30, 2018 -

Elder Ford of Tampa responded

I’m terribly sorry that you faced such difficulties in your visit, problems in customer service are not something we want to be known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. I may not be able to change the past but, if you give us a chance, I’ll make it up to you. Dan Sills

May 23, 2018

Very satisfied Great customer service . I took my car in to have a recalled part replaced. Everyone was very nice and accommodating. Had a great experience. Wouldn’t More

by Shelldl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Elder
May 22, 2018

Exceptional & professional Patiently thorough service that was on time with comfortable waiting areas that meet the needs of all Ages and customer types. Friendly people that u More

by Kkelly9494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Edward Scot (Service)
May 22, 2018

Best ever Awesome place I have been getting my cars from here since I moved to Florida...I have visited several dealerships and they have done things many told More

by PRIINS43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lee , Mike Hennagir
May 22, 2018

Fantastic Elder ford is a great place to purchase a car it had a relaxing atmosphere there is no pressure. I would buy another car here when the time comes More

by Sheryl brewster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Kevin Johnson
May 22, 2018

Pretty Darn Good The car was advertised on Cars.com for $36208 and I was told that's only with military discount. There was no such fine print on Cars.com. Plus the El More

by HiFiBri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Miguel Alvarez, Nadia Valdez, Michael Cash
May 21, 2018

Another satisfied visit I got a recall letter, call up Elder Ford and the appointment was made for the next day. Upon my arrival I was greeted and escorted inside to see Dre, More

by KATRINADDUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre, Scott Walls
May 21, 2018

Excellent and Thorough Elder Ford did a great job and went the extra mile to point out a mistake I made when I accidentally hit the Park button on my console. Thank You... More

by COOLMSAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Riley
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