
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Okay!! Auto butler was completed but there are other issues to be addressed that have not been yet hopefully will be soon as i have had many people reach out Auto butler was completed but there are other issues to be addressed that have not been yet hopefully will be soon as i have had many people reach out to me regarding my visit More
Modifications to the newly purchased vehicle. I dropped off my car to service on Friday May 4th. This was a few days after purchasing at your dealership. I was promised that it will be returned w I dropped off my car to service on Friday May 4th. This was a few days after purchasing at your dealership. I was promised that it will be returned within 1-2 days. I received it on Thursday May 17th. In the meantime, I made countless phone calls, sent text messages, to follow-up. One of the worst Customer Service experiences in my life. More
Amazing Cesar did a excellent job he’s very professional, best guy on elder ford of Tampa keep it up Cesar!! Very good environment good job!! Cesar did a excellent job he’s very professional, best guy on elder ford of Tampa keep it up Cesar!! Very good environment good job!! More
Efficient, professional operations I knew a specific vehicle was in stock at Elder and made contact via their website. Ethan Brandt promptly got in touch with me and agreed to meet at a I knew a specific vehicle was in stock at Elder and made contact via their website. Ethan Brandt promptly got in touch with me and agreed to meet at a time that fit our schedule. We met up and he had everything ready to go, and was perfectly polite. Test drive done, he threw some numbers at us and we did the same back at him. There was the usual "What can ISO to get you in this car today?" spiel. It's fine, we expect to hear that line; it is a car dealership after all. We reach an impasse, and head home. The following days feature some over-the-phone back-and-forth as Ethan does the intermediary thing between us and his managers. During this time he was just the right amount of communicative: enough to keep us informed, but not so much that he became annoying. Eventually we agreed to a deal. Not as low as I wanted, not as high as they would've preferred. Oh well, that's how it goes and I certainly feel I got my money's worth. They worked efficiently to get things done and send me down the road quickly due to other appointments I had, which was appreciated. Long story short: Elder Ford treated me well, Ethan in particular was effective and professional, and I recommend this dealership for getting down to business without most of the usual xxxxxxxx. More
Awesome Sales rep Kevin Johnson was amazing along with the atmosphere of the dealership very comfortable and No pressure loved my experience definitely coming Sales rep Kevin Johnson was amazing along with the atmosphere of the dealership very comfortable and No pressure loved my experience definitely coming again for another vehicle and can’t wait!! More
Everyone was very helpful and attentive! I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Speci I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Special thanks to Toni in the service department for going the extra mile! More
Recall Made a 2:00pm appointment which was perfect for me. My service writer informed me it would take several hours and contacted Uber to take me home and b Made a 2:00pm appointment which was perfect for me. My service writer informed me it would take several hours and contacted Uber to take me home and bring me back when my vehicle was done. They also had my car washed. What’s not to love about Elder Ford?!!!!! More
Everybody was pleasant to talk to Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elde Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elder Ford More
Warranty and recall work This was my first time going through Elder Ford for service. The experience was top notch starting with Alyssa who checked me in, to Steven who was pr This was my first time going through Elder Ford for service. The experience was top notch starting with Alyssa who checked me in, to Steven who was provided proactive daily updates, to Anthony who wrapped up the paperwork once the car was ready. Each person was professional and extremely client oriented. I wouldn’t hesitate to recommend Elder Ford for Service. I left feeling that they valued my business and wanted me to have the best experience possible. More
service was good the advisor was friendly and personable would refer friends and family any day. jeep up the good work. triple a rating in my book. was good the advisor was friendly and personable would refer friends and family any day. jeep up the good work. triple a rating in my book. More