Elder Ford of Tampa

Made the process of purchasing a car quick and easy! Eric made purchasing our new Ford Flex a pleasant experience. He did everything he could to make the process super quick which was nice considering we Eric made purchasing our new Ford Flex a pleasant experience. He did everything he could to make the process super quick which was nice considering we had our three year old with us. She was thoroughly entertained by their awsome play area though. We love our new flex and wouldn't hesitate going to Elder Ford for our vehicle needs in the future. More

No Complaints! Traveled from Plant City and it was well worth the trip. Can't say enough about how helpful Christian was in selling the car to us and the knowledge h Traveled from Plant City and it was well worth the trip. Can't say enough about how helpful Christian was in selling the car to us and the knowledge he had about all it's features including the My Ford Touch on our SEL Taurus. Great overall experience and thanks to Daniel as well for helping to make the deal happen. Thanks to all for making it so easy and actually enjoyable. Will definitely check them out again when the time comes for another new car. More

Good dealer, good sales guys, NIGHTMARE of a sales manager I would recommend this dealer as my experience with the sales rep was pleasant. I was starting my car buying process and was not ready nor intending I would recommend this dealer as my experience with the sales rep was pleasant. I was starting my car buying process and was not ready nor intending to purchase, only research. Once I was done with a test drive and we looked through inventory I recognized they didn't have the vehicle I wanted at the price I wanted and There was no way of finding a middle ground. In comes "the closer"... I mean manager, Chris Hall. Chris started off friendly, repeating everything the sales rep and I discussed. Once he realized I wasn't willing to buy for the price they were selling and I had months before I actually intended to purchase he became abrasive and used very hard selling techniques. I felt bullied, I felt insulted, I felt like walking away from the desk and finding the GM to tell him/her that Chris is the absolute sole reason that I will never buy from Elder. If he was a GOOD salesman he would have recognized early that I was not buying and helped me establish a good rapport with him, make me feel like family, ask open ended questions about my intent to buy then say something like "when your ready to buy, please come see me, I want to make sure you buy from us." Instead of planting a seed for a future sale and relationship he badgered me with aggressive sales techniques that we're insulting. If and that's IF I ever go back and IF I actually buy from Elder (which is actually a good dealer) I will specifically request that Chris receive no credit, commission, or notation for the purchase of the vehicle I buy. If you look forward to being beat up, pushed around, insulted and bullied... You're ganna love Chris. If you look forward to an open relationship with a sales manager who wants to HELP you whether it's today or months from now and you see Chris walk to the desk your sitting at... walk out the door. More

If your looking for honest then keep looking Took my car to Elder Ford for a oil change. They did a inspection even though I didn't ask for one and they came and told me that my brakes needed ext Took my car to Elder Ford for a oil change. They did a inspection even though I didn't ask for one and they came and told me that my brakes needed extensive repairs. Dennis Russ took me into the service department and pointed at my tires and said that my car was not safe. I didn't know what I was looking at so I took his word for it. At the time I was broke as I had just spent all my money on Christmas so I drove my car home and parked it. For the next few months I took a cab several times a day while I saved up the money. Then I was reading the newspaper and seen another Ford dealer was offering a discount for any repairs done so I took it to them so they could do all the repairs that Elder Ford said I needed. After dropping my car off they called me and told me I needed to come back. When I arrived they took me back to my car. They had taken it apart and told me that there is nothing wrong with my car or my brakes. I was shocked and could not believe Dennis Russ tried to take advantage of a women like that. I am so upset just thinking of all the money I wasted on taxis. I wish I had read these reviews earlier as it would have saved me countless amounts of money. More