
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Pleasant I didn't feel out of place or that I didn't belong there I think the salesman Dennis was very professional and courteous and stayed on top of thing I didn't feel out of place or that I didn't belong there I think the salesman Dennis was very professional and courteous and stayed on top of thing More
Helpful staff and accepts warranty Work was performed under warranty and was given a loaner which was very helpful. The people I worked with were nice and helpful as well. The parts del Work was performed under warranty and was given a loaner which was very helpful. The people I worked with were nice and helpful as well. The parts delays were annoying but I don’t think that’s Elder Fords fault. More
Great The help and service I received was very satisfied. My car was fixed with in one day, couldn't get another better then that. Thank you Elder Ford The help and service I received was very satisfied. My car was fixed with in one day, couldn't get another better then that. Thank you Elder Ford More
Marty took care of my truck like it was his own vehicle. Marty called me to pickup on an old forgotten job by another advisor who left the Dealer. He treated me with courtesy and respect making my truck feel Marty called me to pickup on an old forgotten job by another advisor who left the Dealer. He treated me with courtesy and respect making my truck feel like new. He took care of warranty and recall items that I often put off. And now my truck drives and looks brand new. More
Always exceptional customer service. Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experie Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experience, shear excellence and quality care! More
Ford Escape service. This is the best service department l have ever seen! They are very nice and very quick with their work! The Uber driver is A nice way to shuttle peop This is the best service department l have ever seen! They are very nice and very quick with their work! The Uber driver is A nice way to shuttle people! More
Luke being on a cruise ship We enjoyed our experience love my new explorer next car I will go back again. Second car we have purchased from elder ford. I love the diverse people We enjoyed our experience love my new explorer next car I will go back again. Second car we have purchased from elder ford. I love the diverse people there and I love the mission statement and the willingness to help others More
10k oil change. I'm very pleased with my experience. Thanks! I'm not real sure why my favorable experience has to be accompanied with a twenty five word response, b I'm very pleased with my experience. Thanks! I'm not real sure why my favorable experience has to be accompanied with a twenty five word response, but here it is. More
They need to get it together I made an appointment online, found out they did not have any record of it. 6 1/2 hours for oil change and tire rotation, then I find out after I dr I made an appointment online, found out they did not have any record of it. 6 1/2 hours for oil change and tire rotation, then I find out after I drive away that my oil life was not reset on my vehicle’s computer, and the sticker from the previous oil change at another dealership, still on the window. So did the oil change even take place? More
Terrible experience Scheduled a simple repair. Pre ordered parts to expedite the process. A one day repair turned into a two week debacle. Empty promises of completion da Scheduled a simple repair. Pre ordered parts to expedite the process. A one day repair turned into a two week debacle. Empty promises of completion dates, complete lack of communication, glue on my headliner and multiple screws left on my floorboard was the final straw. More