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Elder Ford of Tampa

Tampa, FL

4.4
6,458 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,458 reviews

April 20, 2018

Pleasant I didn't feel out of place or that I didn't belong there I think the salesman Dennis was very professional and courteous and stayed on top of thing More

by cellularunit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brandt, Trey Hill, Dennis Stokes
April 20, 2018

Helpful staff and accepts warranty Work was performed under warranty and was given a loaner which was very helpful. The people I worked with were nice and helpful as well. The parts del More

by seanphelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Steven, Casey
April 20, 2018

Great The help and service I received was very satisfied. My car was fixed with in one day, couldn't get another better then that. Thank you Elder Ford More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
April 20, 2018

Marty took care of my truck like it was his own vehicle. Marty called me to pickup on an old forgotten job by another advisor who left the Dealer. He treated me with courtesy and respect making my truck feel More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
April 20, 2018

Always exceptional customer service. Johanny has always been one of the most accommodating service advisors. Helpful, considerate and extremely knowledgeable and patient. A superb experie More

by ZZZNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Ford Escape service. This is the best service department l have ever seen! They are very nice and very quick with their work! The Uber driver is A nice way to shuttle peop More

by Cpete7661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Luke being on a cruise ship We enjoyed our experience love my new explorer next car I will go back again. Second car we have purchased from elder ford. I love the diverse people More

by angelcrozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brandt, Caroline Guest
April 20, 2018

10k oil change. I'm very pleased with my experience. Thanks! I'm not real sure why my favorable experience has to be accompanied with a twenty five word response, b More

by DONALD.J.LACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 19, 2018

They need to get it together I made an appointment online, found out they did not have any record of it. 6 1/2 hours for oil change and tire rotation, then I find out after I dr More

by chefdave
Customer Service
Recommend Dealer
No
Employees Worked With
Quick Lane
Apr 26, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our Service Department. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. Dan Sills

April 19, 2018

Terrible experience Scheduled a simple repair. Pre ordered parts to expedite the process. A one day repair turned into a two week debacle. Empty promises of completion da More

by PERGOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Toni
Apr 26, 2018 -

Elder Ford of Tampa responded

I want to extend our sincerest apologies concerning all the issues that you have faced when dealing with our Service Department. We pride ourselves in maintaining the highest quality standards for our customers. So, I hope you will give us an opportunity to discuss this further with you. 813-321-6710 Dan Sills

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