
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,506 reviews
ruined my motor had it for over 2 months They had my truck for 2 and 1/2 months said that I needed a fuel pump charge me $2,800 at back all my engine lights came on had to take the truck back They had my truck for 2 and 1/2 months said that I needed a fuel pump charge me $2,800 at back all my engine lights came on had to take the truck back the next day long story short they run the motor in my truck then had to put a new motor in just got it back it's leaking oil everywhere they didn't refill my transmission fluid and now I have to take it back again I have left a total of 24 messages and a total of 2 return calls and a two and a half month period More
They can fix it, but have to be on top of them. They had my car for 6 days (Oil leak). Luckily, I did not need it and prepared for it. Had to call several times to get updates make sure they were on They had my car for 6 days (Oil leak). Luckily, I did not need it and prepared for it. Had to call several times to get updates make sure they were on their toes. Otherwise, I am glad to be on the road again. It is nice to have the bumper to bumper warranty, so price was not a problem. More
Excellent service as always !! My Service Advisor, Toni Governale, was both courteous and very good at keeping me informed. She provided the info that I needed to decide the service My Service Advisor, Toni Governale, was both courteous and very good at keeping me informed. She provided the info that I needed to decide the service that I needed. I have 93,000 + miles on my Escape Hybrid, and plan to keep it until the 2019 Escape Hybrid Plug In is available. More
O2 Sensor Replacement, Oil Change Dre kept me informed of the issue and he ordered the parts needed. He contacted me for a service visit and completed the tasks well before the committ Dre kept me informed of the issue and he ordered the parts needed. He contacted me for a service visit and completed the tasks well before the committed time. A great experience. More
Great experience Chris, in service was my advisor, he was kind and gave me great advice. He knew Ford product and displayed professionalism at all times...Thanks Elder Chris, in service was my advisor, he was kind and gave me great advice. He knew Ford product and displayed professionalism at all times...Thanks Elder Ford More
Horrible service and communication I dropped off my truck and went over 24 hours without any communication from the staff. I called and texted and was still not responded to. It took ov I dropped off my truck and went over 24 hours without any communication from the staff. I called and texted and was still not responded to. It took over 4 hours to get a response. Then when I picked up my truck it took over 40 mins to wash. The valet left all the trash from service in my truck and didn't even vacuum it out. Then he took off with my key and I had to wait even longer. Poor experience More
Mustang in for service Tony and KC were such a great help. Had an awesome experience. I went in for servicing for some weird behavior behind my car and they were so friendly Tony and KC were such a great help. Had an awesome experience. I went in for servicing for some weird behavior behind my car and they were so friendly and helpful More
It is good It takes me too long to wait. And the car maintenance is not good for customer no one want to explain for you what need to do for car. Expect these, a It takes me too long to wait. And the car maintenance is not good for customer no one want to explain for you what need to do for car. Expect these, anything is good. More
Getting car ready for trip I scheduled an appointment for a oil change and overall check up of the car. Oil change was completed within an hour and the suggestions for other wor I scheduled an appointment for a oil change and overall check up of the car. Oil change was completed within an hour and the suggestions for other work were in line with what I thought were needed. More
They took care of it all! Ethan worked diligently to get me in the right car at the right price. After the sale, everything was taken care of, from financing to registration. Ethan worked diligently to get me in the right car at the right price. After the sale, everything was taken care of, from financing to registration. The service team had gone home for the night, so Ethan detailed my car personally! The entire sales team made me feel like part of the Elder Ford family. The service team was also very attentive and provided me with a rental at no cost. I was extremely satisfied with my experience! More