Elder Ford of Tampa

It was good. Just not enough people on Saturday Mike was new, but great to work with. He was very friendly and on top of things. Didn't take any longer than I tought it would. Mike was new, but great to work with. He was very friendly and on top of things. Didn't take any longer than I tought it would. More

Shocked with lies and bad service Watch for this dealership, be careful going there 1- they sell a car and deliver another cheaper one, you need to watch the vin# and stock # 2- they Watch for this dealership, be careful going there 1- they sell a car and deliver another cheaper one, you need to watch the vin# and stock # 2- they promise a delivery date, they never keep 3- you are lucky if someone return your call or answer your e-mail after purchase is made 4-they will call you only to beg you to do a nice report on Ford.com 5- when I threaten them to bad report them on ford.com I received an email from Ford thanking me for registering, they beat me to ford.com and registered on my behalf 6- they sell you accessories, they keep original parts, rims, tires, hood, grille etc, etc you are entitled to have them, they promise discounts but pretend to forget with final statement 7- they tell you something, they do something else, complete unprofessionals, they throw each other under the bus, they claim the parts guy is an outsider and not an employee and an independent insider, what kind of a shame is this? A guy have an office in the middle of the show room, have a business card with the dealership name, 8- you have to fight for Ford rebates listed on Ford.com, they will try to convince you all day that true rebates are less than ford.com and what’s listed online is false In my entire life, I have never seen or will ever see anything like this They admitted over charging me by selling me a different car secretly, I’m still waiting on the refund check, it’s been few days, they will hear from my council in few days if I don’t get it I will not only stop buying from this place, I will never pass by or drive on Florida ave ever again More

Happy Very nice place to do business with the people are very helpful. I would recommend this place to anyone looking to get a vehicle good selection to ch Very nice place to do business with the people are very helpful. I would recommend this place to anyone looking to get a vehicle good selection to choose from. More

THE BUTLER GREAT EXPERIENCE THE DEALERSHIP DID A GREAT JOB ON CLEANING OUR VEHICLE.I WOULD RECOMMEND THEM TO ANYONE NEEDING WORK DONE.THE SHOWROOM AND EVERYTHING GREAT EXPERIENCE THE DEALERSHIP DID A GREAT JOB ON CLEANING OUR VEHICLE.I WOULD RECOMMEND THEM TO ANYONE NEEDING WORK DONE.THE SHOWROOM AND EVERYTHING ARE EXCEPTIONALLY CLEAN AND THE STAFF IS VERY FRIENDLY. More

My expirence My last visit was pleasant. Everything was done to my satisfaction. No complaints about the service completed. I would recommend the service system My last visit was pleasant. Everything was done to my satisfaction. No complaints about the service completed. I would recommend the service system to anyone that has a Ford vehicle. More

World class service I was treated like a person not just a number. The dealership exceeded my expectations and i am very pleased with my purchase. I will definitely refer I was treated like a person not just a number. The dealership exceeded my expectations and i am very pleased with my purchase. I will definitely refer all my friends and family to elder ford and especially because of the personality of CHRIS HADDAD . More

Good service department I had an overall good experience with the service department. The advisor kept in communication with me for the most part. I was informed that my car I had an overall good experience with the service department. The advisor kept in communication with me for the most part. I was informed that my car would be ready by Monday, but I had to call the dealership twice before I could get in contact with the advisor. That's when he informed me that my car was not ready and it would take another day before I can pick up the car. More

My service experience New Services of remote reservation did not work well missing info use of uber for transport was a problem and the guys who brought my car around also New Services of remote reservation did not work well missing info use of uber for transport was a problem and the guys who brought my car around also new I believe lost my keys. Jason Fuchs was incredibly helpful and worked his buns off to get everything right. I'm glad he was my service advisor,I will only ask for him. More

Oil change service I came at my scheduled time and was out the door 1 hr 20 minutes later with my oil changed, my tire repaired, all points inspected and truck washed. I came at my scheduled time and was out the door 1 hr 20 minutes later with my oil changed, my tire repaired, all points inspected and truck washed. Louis was very easy to work with and i would recommend him as a service advisor. More

Highly recommend this dealership! The staff at Elder Ford are a reliable, well-assembled team of professionals. The staff seem truly enthusiastic towards customer satisfaction and, the The staff at Elder Ford are a reliable, well-assembled team of professionals. The staff seem truly enthusiastic towards customer satisfaction and, they ensure that my sales and service demands are met in an efficient and expeditious manner on every visit. Since purchasing my F-150 from Elder Ford, I’ve felt included into this family by way of staff members following up with me regarding my concerns and experiences long after the purchase of my vehicle. Their investment in values are well noted and appreciated. Thank you Elder Ford! More