Elder Ford of Tampa

Average Took a long time to get what I needed. Some people were very rude and obnoxious but in the end I got what I wanted. Took a long time to get what I needed. Some people were very rude and obnoxious but in the end I got what I wanted. More

Pleasant experience From my first contact with Mitchell I felt very comfortable and he had the vehicle I was interested in ready for me to test drive From my first contact with Mitchell I felt very comfortable and he had the vehicle I was interested in ready for me to test drive More

Great dealership Very quick and easy transaction. I Used the web site to pick out the car I wanted. Elder Ford set up an appointment for me to test drive the vehicle. Very quick and easy transaction. I Used the web site to pick out the car I wanted. Elder Ford set up an appointment for me to test drive the vehicle. More

Electrical panel that works all Sync components died. My car had to go go on a flatbed tow truck to get to the dealer. I had it there in plenty of time for a scheduled 2pm appointment. 24 hours later I ca My car had to go go on a flatbed tow truck to get to the dealer. I had it there in plenty of time for a scheduled 2pm appointment. 24 hours later I called to check on my car but they had it as a “no show” for the 2pm appointment. Long story short they lost my car because the tow truck driver was told to park in the wrong place. It took over a week to complete the repairs but they gave me a free loaner. My contact person at Elder Ford was Toni. She was amazingly helpful and friendly!! More

RV Engin Repair Driving down from PA to FL, our Motor Home developed an engin problem. We stoped at an number of places on our way but none could help us. We we arriv Driving down from PA to FL, our Motor Home developed an engin problem. We stoped at an number of places on our way but none could help us. We we arrived at our camp ground , we called a number of Ford Dealerships to see if they could help us. The largest dealership said the earliest they could get us in was in three weeks, well after we would be moving on. When I called Elder, the Fleet Service Advisor said he could check out our problem the very next day. My wife and I and our two dogs delivered the R V at 9 am the next morning. The Fleet Service Advisor and the mechanic were extremely friendly and accomadating. The problem was quickly diagnosed and an employee drove an hour and a half one way to get the part we needed. Once he returned three hours later. The tecknition installed the part in about an hour and a half and we were back on the road to our campground. Problem solved! While waiting, my wife and I and the two dogs set op our lawn chairs in a shady area and even had a picnic after a shuttle driver took me to a local fast food restaurant where I bought lunch for us. Everyone at Elder Ford was extreme nice to us. I highly recommend their motor home engin service More

A great experience and a great price! I went to Elder Ford with a F-150 in mind that came with specific options. Haider Fayiz was my sales associate and he listened to my wants and needs a I went to Elder Ford with a F-150 in mind that came with specific options. Haider Fayiz was my sales associate and he listened to my wants and needs and the first vehicle he took me to was exactly what I ask for. Haider was polite and courteous. He immediately made me feel comfortable with my car shopping experience, and you know how pushy some car salesman can be. Not Haider. I felt comfortable and in control of my purchase the entire time. When it came time to talk about the bottom line both Haider and Robert Torino fought for the best deal the could for me and made sure I was comfortable with my monthly payment. When it was time to sign all the paperwork, Jim Brandt made it quick, easy, and simple to understand everything I was signing. After the sale, Ed Meneely and Brent Tedesco took care of all my accessory needs. I had multiple accessories installed (6) including full tint and my truck was in and out within 24 hours. I even received a loaner vehicle while I was without my truck. Great Service! I can’t give any more praise to the people at Elder Ford. From sales to management to the business office to the service department. A+/5 Star rating in every department! More

Oil change. See below comment I've lived for Ford's as long as I can remember. The only problem I have is thst when I brought my car in for the first oil change they washed and vac I've lived for Ford's as long as I can remember. The only problem I have is thst when I brought my car in for the first oil change they washed and vacummed my car and which was free I guessreason being because of the new purchase. The second time I brought my car for an oil change, the car was not washed. Just a little confused. Wondering why the same courtesy was not shown after paying for the second oil change. Im just at a wow! moment. More

VERY DISSATISFIED WITH ELDER FORD VERY POOR SERVICE AFTER I BOUGHT LEXUS THAT YOUR SALES WOMEN AND MANAGER SAID WAS THE BEST MADE CAR OUT THERE COULDN'T GET IN IT ONE DAY LATER CALLED VERY POOR SERVICE AFTER I BOUGHT LEXUS THAT YOUR SALES WOMEN AND MANAGER SAID WAS THE BEST MADE CAR OUT THERE COULDN'T GET IN IT ONE DAY LATER CALLED DEELER GOT A RUN AROUND JUST LIKE A USED CAR SALESPEOPLE ALWAYS DO ROBERT MERINO. NEEDS TO LISTEN BETTER BUT HES A USED CAR SALESMAN THEY GET STEROTYPED FOR A REASON WILL NOT RECOMMEND ELDER FORD TO ANYONE. WILL TELL PEOPLE. TO WRITE BAD REVIEWS More

Fantastic Dealer Experience Elder Ford is one of the best dealerships I have done business with. Tim Katt was my sales guy and he is awesome. He was smiley and cheery and very en Elder Ford is one of the best dealerships I have done business with. Tim Katt was my sales guy and he is awesome. He was smiley and cheery and very energetic even though I walked into the dealer around 6pm. He had everything covered and got what needed to be done completed in a timely manner. The lifetime warranty they offer is icing on the cake. I would definitely do business with them again. More

Bought a new ford Bought my new 2018 Ford Fusion on Tuesday.... Both Eli and Jason were absolutely amazing!! They were helpful and informative and patient with me thro Bought my new 2018 Ford Fusion on Tuesday.... Both Eli and Jason were absolutely amazing!! They were helpful and informative and patient with me through the entire process. They were both exceptional gentlemen and I would highly recommend them to anyone looking for a new vehicle! More