Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent care emphasized by the actions of their people Great service. Johanny is the best. He is professional , proactive, accomodating and follows up. Delivery service / shuttle is a competitive advantage Great service. Johanny is the best. He is professional , proactive, accomodating and follows up. Delivery service / shuttle is a competitive advantage and important to me. More
Great dealership where customer satisfaction comes first. Every person that I interacted with at the dealership was top notch. They listened to me and made sure that my satisfaction was their number one prior Every person that I interacted with at the dealership was top notch. They listened to me and made sure that my satisfaction was their number one priority. More
Oil and Tires Very good job at getting me in and out. They also did a full inspection and pointed out what needed to be done and gave me a price quote. Very good job at getting me in and out. They also did a full inspection and pointed out what needed to be done and gave me a price quote. More
Auto Butler appointment that never happened Arrived 15 minutes early for appointment at 1 PM. Finally saw service writer at 1:20. Left truck and waited. Two hours later saw my truck still sitt Arrived 15 minutes early for appointment at 1 PM. Finally saw service writer at 1:20. Left truck and waited. Two hours later saw my truck still sitting in parking lot; it had not been touched. When I inquired, I was told the job normally takes 3-4 hours to complete and that I should not have waited. I told Christopher that I had had it done before along with an oil change and it only took about 1.5 hours. I collected my truck and left with nothing being done. This is totally unsatisfactory service especially for a customer who has used Elder Ford since it opened and before when it was Ernie Haire Ford. I believe appointments are made to be kept and there is no reason for no service writer being availalle until 20 minutes after my appointment time. Also if truck had been started at my appointment time instead of not being touched for over two hours, then it would have been done. I still need to get the auto butler but only if guaranteed work will be started on or about my appointment time. More
Amazing Maurice was amazing with getting me the perfect car for me in my price range. Finance made the process beyond easy and Erica in service is so knowledg Maurice was amazing with getting me the perfect car for me in my price range. Finance made the process beyond easy and Erica in service is so knowledgeable and helped me with any and all questions I had. This dealership is all around amazing. Would recommend Elder ford to all my friends and family. More
Great Dealer Experience El Elder Ford sales associate are professional and work with you to make You satisfied with your decision on your Vehicle and will answer any question Elder Ford sales associate are professional and work with you to make You satisfied with your decision on your Vehicle and will answer any questions you may. have. After you purchase your Vehicle they Keep in touch to ask if you have any Questions and thank you again for shopping at Elder Ford More
Great servce Always concern about their customers and ready and eager to help at any time. Great technicians. Thank you Elder Ford for everything.You are the bes Always concern about their customers and ready and eager to help at any time. Great technicians. Thank you Elder Ford for everything.You are the best. More
Routine service on Ford Edge Excellent service and was ready on time as promised. Needed air and cabin filter replaced and the service writer Chris called to give me an estimate. Excellent service and was ready on time as promised. Needed air and cabin filter replaced and the service writer Chris called to give me an estimate. As usual car was washed and cleaned up when I picked it up. More
Truck purchase The salesman and Elder Ford was very accommodating in finding exactly what I wanted to suit my needs. I plan on this being a long relationship between The salesman and Elder Ford was very accommodating in finding exactly what I wanted to suit my needs. I plan on this being a long relationship between my business and Elder Ford More
Great Sales Experience From beginning to end, the sales experience and process was easy and enjoyable. From Robo in Sales to Nacer in the finance office, the buying procedur From beginning to end, the sales experience and process was easy and enjoyable. From Robo in Sales to Nacer in the finance office, the buying procedure was transparent and straight-forward. I felt very comfortable and secure buying from this dealership. I will always recommend this dealership to a friend. More



