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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,467 Reviews

3,467 Reviews of Elder Ford of Tampa - Service Center

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June 11, 2023

Peter is the best ! ! very professional definitely we will come back because of his customer service . More

by MICHELLE.JARRIN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Elder Ford of Tampa responded

Hello Michelle, thank you for taking the time out of your day to tell us about your experience. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 11, 2023

Respectful, cordial, friendly, attentive polite. he was very attentive to my questions and my concerns I think you guys should give him a raise he deserved every time he has take care of me and my More

by prostylejl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

My car was brought in for a nail in the tire. Luis told me it would have to stay over night and they peter would call me in the morning. I received no phone call. I called at 1 and was sent to th More

by davidkoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

June 09, 2023

Brought our vehicle in for service and Dan B. Was on top of it. Got everything done and was very helpful More

by DEEANDDAN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2023

Great service. They took care of me right away, even without an appointment. Couldn’t ask for better treatment. More

by jeff@qualityvalvesales.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2023

Exemplary service Can say enough good things about Dan and his team. They make a commitment and stick to it. More

by Landco1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in fleet
Jun 12, 2023 -

Elder Ford of Tampa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 09, 2023

The service was great and service. Writer was very good and nice kept me informed of what was happening. More

by wrbrannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diez , alixie
Jun 12, 2023 -

Elder Ford of Tampa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 08, 2023

Professional I’ll high recommend services at this location lovely staff plus bilingual efficient all what we need!:) More

by Sebastian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 08, 2023

They seem to care and not just in it for the money. Alexa was very helpful More

by hblasiobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa
Jun 11, 2023 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

June 07, 2023

Peter was very knowledgeable and explained exactly what was happening at every stage of the service being done on the vehicle. More

by rzayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Elder Ford of Tampa responded

Hi Rzayas, thank you for your wonderful response to the quality of service our staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!

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