Elder Ford of Tampa - Service Center

Alexa was outstanding. She kept me in contact regarding my vehicle. Your supervisor was phenomenal. He placed me in an expedition rental, which was greatly appreciated beca She kept me in contact regarding my vehicle. Your supervisor was phenomenal. He placed me in an expedition rental, which was greatly appreciated because it is difficult to rent a small car while your large one is being repaired. I take about nine kids to practice every day as well as supplies back-and-forth when being called into the hospital. My equipment is not small and he was eager to make sure I was happy. My air condition works fabulously. I have taken my vehicle to Brandon Ford with no results on the air condition yet Elder Ford ‘s mechanic went above and beyond to find the problem and fixed it. I cannot say enough good about Elder Ford going the extra mile and I will continue to take my vehicle there in the future, I have currently five Fords in my possession and plan on buying a new one next year. God willing if we still have an America. Thank you for all your hard work and dedication to your clients. More

Wrong information about the A/C issue on my vehicle. Also, wrong about brush bar installation. The pricing and list of items that were allegedly wrong were taken elsewhere. It seems that the A/C had NO Also, wrong about brush bar installation. The pricing and list of items that were allegedly wrong were taken elsewhere. It seems that the A/C had NOT “committed suicide”, it was still blowing ice cold and had one small drip that was from a loose end on one of the lines. I had to take almost a full day from work only be told I would have to pay thousands to get my A/C, still blowing ice cold, because it had killed itself. I came in for a simple inspection but it seems I came to the wrong place. The time I lost cannot be replaced and the frustration with the lie to get me to spend more money is all I’m left with, and an oil change…. Maybe the A/C guy was confused however as a non mechanic, it is more than obvious what he said was just not the case. Also, “committed suicide” might not be the best description for a mechanical issue when dealing with a customer. Just a thought. Don’t know how this can be remedied but I’m extremely disappointed in this experience. More

Need some work to be done but still available to finish not the way is supposed to be done not the way is supposed to be done More

Overall, it's been great. I've purchased two trucks from Elder and both times have been great. From sales to service, no complaints. I've purchased two trucks from Elder and both times have been great. From sales to service, no complaints. More

Jennifer and team were very helpful in explaining the operation and uniqueness of my new truck! operation and uniqueness of my new truck! More

Good service but my car came out with check engine light There could be a better explanation of the service done There could be a better explanation of the service done More

You guys are awesome you’re honest I would recommend you to my family and friends to my family and friends More

Dan Has went above and beyond to help with a problem I had. I am very please with Dan and all his help. had. I am very please with Dan and all his help. More

Fast friendly service. I was extremely happy with the service. Service advisor was awesome. Tech came out and explained everything you did for me. I was extremely happy with the service. Service advisor was awesome. Tech came out and explained everything you did for me. More