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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,470 Reviews
Call Service Center (813) 321-1234

3,470 Reviews of Elder Ford of Tampa - Service Center

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August 01, 2022

The staff is amazing and super professional , they do the best for you and you feel comfortable and really in the b st hands More

by violetacp2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you're ever in need of more help, please let us know!

August 01, 2022

I had an unexpected car emergency, I was able to get my vehicle towed after hours and the technician called me bright and early to notify me they had my vehicle and was going to start looking at my vehicle More

by Tasheinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2022

So far Elder Ford done right hope stays this way and I going to make appointment soon More

by marshanhb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2022

Great place! Very knowledgeable and eager to solve any concerns. Fun and friendly atmosphere as well! More

by Lilracerchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
Report | Print
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2022

Always great service with friendly service techs. I will continue to use their service and recommend to friends as well. More

by kdraper0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2022

I had very poor service with elder Ford with the finance manager, applied a lot of fees More

by susie.vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan , BJ Llanos
Report | Print
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi Susie, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Aug 04, 2022 -

susie.vasquez responded

My husband and myself will be in your office on Saturday 8/6.

August 01, 2022

The best in town ,the best of florida,excelent services,I need a van to work More

by nolberto menez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
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Aug 03, 2022 -

Elder Ford of Tampa responded

Hi Nolberto, thank you so much for your positive comments about Elder Ford of Tampa! If you're ever in need of more help, please let us know!

August 01, 2022

Always fast and friendly service at Elder Ford. I drive past 2 other Ford dealers to service here. More

by dkincaid77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie McEwan, Jason Faiella, BJ Llanos
Report | Print
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2022

Really appreciate Peter’s help. He ordered my tire and did a lot of follow up as well as making sure all other necessary services were completed together. More

by unknown305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
Report | Print
Aug 02, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2022

The representative did a great job of being responsive and answering any questions I had about my vehicle. I couldn't be happier. More

by BRODERICK.DEBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Aug 02, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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